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Cognizant

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Cognizant, Austin, Texas, us, 78716

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A leading technology firm is seeking a Service Desk Support Analyst in Austin, Texas. This entry-level role involves providing first-level technical support for IT environments, managing incidents, and supporting Microsoft 365 and Windows troubleshooting. The position offers a salary starting at $41,600 and includes benefits like medical insurance and a 401(k) plan. Applicants should have a Bachelor’s degree in a related field and a strong willingness to learn new technologies. #J-18808-Ljbffr