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Cognizant

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Cognizant, Salt Lake City, Utah, United States, 84193

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A global IT services company is seeking an entry-level Service Desk Support Analyst based in Salt Lake City. The candidate will provide technical support, manage incidents using ITIL best practices, and resolve issues across various IT environments including Windows and Microsoft 365. This role requires a bachelor’s degree in a relevant field and strong communication skills. Benefits include medical insurance, 401(k), and paid time off. Starting salary is $41,600. Relocation may be required. #J-18808-Ljbffr