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CFS

Accounts Receivable (AR) Specialist

CFS, Byron Center, Michigan, United States

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Accounts Receivable (AR) Specialist

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CFS

Position Overview We are seeking a detail-oriented and customer-focused

Accounts Receivable (AR) Specialist

to support daily cash application, credit card processing, and collections activities. This role works closely with Customer Service, internal leadership, and external customers to ensure timely and accurate receipt of payments while maintaining strong customer relationships.

Key Responsibilities

Cash Receipts & Posting

Obtain and review bank details, including Lockbox and ACH activity

Deposit checks received via mail using a check scanner

Accurately record and post cash transactions in P21

Prepare and report equipment deposit payments

Research, troubleshoot, and resolve cash application issues and discrepancies

Credit Card Processing

Assist Customer Service with processing customer credit card payments using SLIMCD software

Report and record credit card transactions in the accounting system

Investigate and resolve credit card discrepancies in a timely manner

Collections & Customer Account Management

Work directly with customers, Customer Service, and various levels of management to resolve payment issues

Manage customer billing and payment activity through customer portals, including Coupa, Ariba, Taulia, and other custom portals

Follow up on past-due accounts while maintaining positive customer relationships

Customer & Administrative Support

Monitor and respond to a high volume of customer emails daily

Answer incoming phone calls and assist customers with payment-related inquiries

Greet walk-in visitors as needed

Qualifications

2+ years of Accounts Receivable or related accounting experience

Experience with cash application, collections, and customer account reconciliation

Familiarity with ERP systems; experience with P21 preferred

Experience working with customer payment portals (Coupa, Ariba, Taulia, or similar)

Strong attention to detail and organizational skills

Excellent communication and customer service skills

Ability to manage multiple priorities in a fast-paced environment

Preferred Skills

Experience with credit card processing systems (SLIMCD or similar)

Strong problem-solving and discrepancy resolution skills

Intermediate Excel skills

What We Offer

Competitive compensation based on experience

Comprehensive benefits package

Stable work environment with a collaborative team

Opportunity to grow within the accounting and finance function

Job Details

Seniority level: Entry level

Employment type: Full-time

Job function: Accounting/Auditing and Finance

Industry: Accounting

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