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NextGen Federal Systems

End-User IT Support Specialist (Tier 1–2)

NextGen Federal Systems, Jacksonville, Florida, United States, 32290

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A technology and professional services provider is seeking a Computer User and Support Specialist in Jacksonville, Florida. In this role, you will provide Tier 1 and Tier 2 support to non-IT users, manage help desk operations, and resolve technical issues. Candidates should possess a minimum of three years’ experience in a related IT role and an active DoD Secret security clearance. This position offers opportunities for professional growth in a collaborative environment focused on customer service. The culture values fairness, respect, and employee contributions. #J-18808-Ljbffr