Mercier Consultancy MD
German Speaking Customer Service for Mobility Services Company - Work in Greece
Mercier Consultancy MD, New Bremen, Ohio, United States
German Speaking Customer Service for Mobility Services Company - Work in Greece
1 week ago Be among the first 25 applicants
Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is pleased to offer an exciting opportunity for German Speaking Customer Service Representatives to join a leading Mobility Services Company and work in the picturesque setting of Greece. This role is perfect for individuals who are passionate about customer service and are eager to assist clients in navigating mobility solutions while enjoying the unique cultural experience of Greece.
Key Responsibilities
Provide exceptional customer support to clients seeking mobility services via phone, email, and chat in German
Assist customers with inquiries about services, pricing, and availability
Help clients navigate the booking process and resolve any issues efficiently
Document all customer interactions in the CRM system accurately for follow-up and quality assurance
Work collaboratively with other teams to ensure a seamless customer experience
Stay informed about the latest mobility solutions and local services to assist customers effectively
Maintain a positive and friendly demeanor while handling customer concerns and complaints
Requirements
Fluency in German (both written and spoken) is essential; knowledge of English is preferred
Previous experience in customer service, ideally in the mobility or travel sector
Excellent communication and interpersonal skills
Strong problem-solving abilities and the capacity to handle multiple inquiries simultaneously
Ability to work in a multicultural environment and adapt to a diverse clientele
Familiarity with CRM software and customer support tools
Willingness to relocate to Greece and work flexible hours, including weekends if necessary
Benefits
Competitive Monthly Salary
2 Extra Salaries Per YearFully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
#J-18808-Ljbffr
Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is pleased to offer an exciting opportunity for German Speaking Customer Service Representatives to join a leading Mobility Services Company and work in the picturesque setting of Greece. This role is perfect for individuals who are passionate about customer service and are eager to assist clients in navigating mobility solutions while enjoying the unique cultural experience of Greece.
Key Responsibilities
Provide exceptional customer support to clients seeking mobility services via phone, email, and chat in German
Assist customers with inquiries about services, pricing, and availability
Help clients navigate the booking process and resolve any issues efficiently
Document all customer interactions in the CRM system accurately for follow-up and quality assurance
Work collaboratively with other teams to ensure a seamless customer experience
Stay informed about the latest mobility solutions and local services to assist customers effectively
Maintain a positive and friendly demeanor while handling customer concerns and complaints
Requirements
Fluency in German (both written and spoken) is essential; knowledge of English is preferred
Previous experience in customer service, ideally in the mobility or travel sector
Excellent communication and interpersonal skills
Strong problem-solving abilities and the capacity to handle multiple inquiries simultaneously
Ability to work in a multicultural environment and adapt to a diverse clientele
Familiarity with CRM software and customer support tools
Willingness to relocate to Greece and work flexible hours, including weekends if necessary
Benefits
Competitive Monthly Salary
2 Extra Salaries Per YearFully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
#J-18808-Ljbffr