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BITCO Insurance Companies

Sr. Claims Specialist

BITCO Insurance Companies, West Des Moines, Iowa, United States, 50265

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Sr. Claims Specialist

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BITCO Insurance Companies

BITCO Corporation, headquartered in Davenport, IA, is currently seeking a

Sr. Claims Specialist

to join our branch office located in

Des Moines, IA . With 11 branch offices in 10 states, BITCO provides quality insurance services to specialized industries including construction, forest products and oil & gas. This position is eligible for a hybrid work schedule with required business travel to BITCO office locations and customer offices.

Position Summary This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability (Commercial Auto, Commercial Property and General Liability). This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.

Primary Responsibilities

Review, analyze, and interpret policy conditions, exclusions and endorsements to resolve coverage and liability issues for assigned claims

Prepare reservation of rights letters, nonwaiver agreements, and coverage DISCLAIMERS to address claim coverage issues

Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure

Investigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materials

Provide proper documentation and reporting of investigation and claims handling activities

Negotiate, including through mediation, arbitration, or other court-supervised settlement efforts, settle, and resolve claims with claimants, insureds, and their lawyers; provide appropriate claims resolution documents

Maintain a working knowledge of regulatory and jurisdictional requirements

Provide direction to and manage defense counsel, independent adjusters and other third parties retained to assist in a particular claim

Other duties as assigned

Qualifications

Minimum of 5 years of experience with the following:

Coverage Review – interpreting policies, agreements and DISCLAIMERS

Claims Investigation – Statements, authorizations, retention of qualified experts and counsel

Claims Administration – Reports, review reserves, compliance knowledge of laws and procedures

Claims Settlement – Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary

Knowledge of coverage, negligence principles, investigation and negotiation techniques

Ability to obtain and maintain state adjusting licenses, as needed

Must be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer service

Ability to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the publicAbility to manage and organize workload of multiple tasks simultaneously

Excellent judgement, negotiation, and decision making skills

Must be able to travel between different off-site locations or overnight in an expeditious manner

Experience in handling liability claims in one or more of the following states: IA, KS, NE, ND, MN, or WI

Benefits

Competitive salary and benefits

Paid time off and 12 paid holidays a year

Health, dental, and vision insurance

Company paid life insurance – 2x annual earnings

Old Republic 401(k) Savings and Profit Sharing Plan

Education and training opportunities

Insurance designations encouraged with financial assistance available

Daily two-hour flexible start and end time for 7.5-hour workday

Employee Fitness Program

Des Moines, IA $81,900.00-$147,600.00

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