Carvana
Overview
We're looking for Customer Advocates with at least 2 years of customer‑facing experience to build an exciting career at Carvana, the fastest‑growing used automotive retailer in U.S. history.
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car‑buying process.
Shift Requirements Shift: 11am – 9pm. Team members must be available to work 7 days a week; days off rotate between weekdays and weekend days.
Pay & Incentives
Starting hourly rate: $19/hr
Pay range: $19–$21/hr
At 3 months: $19.50/hr
At 6 months: $20/hr
By the end of the first year, eligible performers can progress to $21/hr through the Performance‑Based Careers Not Jobs program.
Benefits & Perks
401(k) with Carvana match and eligible overtime during busy seasons
Fast track advancement based on performance
Health & Wellness: 100% company‑paid health, dental, and vision; pet‑care savings program
Generous paid time off: 13 days the first year, increasing to 20 days thereafter
Education support: tuition reimbursement for bachelor’s programs and student‑loan repayment program for degree holders
Equity: annual Carvana Shares grant and Employee Stock Purchase Plan discount
Professional development: extensive internal growth opportunities
And more!
Responsibilities
Deliver vehicles straight to customers’ doors using custom car haulers (no commercial license required; training provided)
Load and unload vehicles onto the hauler and inspect the vehicle‑hauler to ensure safe operation
Complete customer paperwork and record detailed notes in the tracking system
Maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy
Candidate must:
Obtain a notary within 90 days of employment (process sponsored by Carvana)
Satisfy state‑specific requirements to access DMV, title, and registration systems
For Illinois, Michigan, Louisiana, and Missouri employees: obtain a chauffeur’s license or other state specialty license within the first two weeks (sponsored)
For California employees: obtain a vehicle verifier license within 90 days (sponsored)
Qualifications & Requirements
Physically capable of detailing, loading/unloading, and operating in indoor/outdoor conditions, including exposure to inclement weather
Ability to walk, stand, and sustain activity for extended periods (8+ hours)
Proficiency in reading, writing, speaking, and understanding English
Physical strength: capable of grasping, carrying, lifting, pushing, and pulling items up to 50 lbs
Excellent vision and manual dexterity for frequent driving
Reasonable accommodations may be provided for individuals with disabilities
Legal & Compliance Carvana is an equal employment opportunity employer. All applicants receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, genetic information, or any other basis protected by applicable law. Carvana prohibits harassment based on these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age, possess a valid driver’s license, and be able to read, write, speak, and understand English.
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Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car‑buying process.
Shift Requirements Shift: 11am – 9pm. Team members must be available to work 7 days a week; days off rotate between weekdays and weekend days.
Pay & Incentives
Starting hourly rate: $19/hr
Pay range: $19–$21/hr
At 3 months: $19.50/hr
At 6 months: $20/hr
By the end of the first year, eligible performers can progress to $21/hr through the Performance‑Based Careers Not Jobs program.
Benefits & Perks
401(k) with Carvana match and eligible overtime during busy seasons
Fast track advancement based on performance
Health & Wellness: 100% company‑paid health, dental, and vision; pet‑care savings program
Generous paid time off: 13 days the first year, increasing to 20 days thereafter
Education support: tuition reimbursement for bachelor’s programs and student‑loan repayment program for degree holders
Equity: annual Carvana Shares grant and Employee Stock Purchase Plan discount
Professional development: extensive internal growth opportunities
And more!
Responsibilities
Deliver vehicles straight to customers’ doors using custom car haulers (no commercial license required; training provided)
Load and unload vehicles onto the hauler and inspect the vehicle‑hauler to ensure safe operation
Complete customer paperwork and record detailed notes in the tracking system
Maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy
Candidate must:
Obtain a notary within 90 days of employment (process sponsored by Carvana)
Satisfy state‑specific requirements to access DMV, title, and registration systems
For Illinois, Michigan, Louisiana, and Missouri employees: obtain a chauffeur’s license or other state specialty license within the first two weeks (sponsored)
For California employees: obtain a vehicle verifier license within 90 days (sponsored)
Qualifications & Requirements
Physically capable of detailing, loading/unloading, and operating in indoor/outdoor conditions, including exposure to inclement weather
Ability to walk, stand, and sustain activity for extended periods (8+ hours)
Proficiency in reading, writing, speaking, and understanding English
Physical strength: capable of grasping, carrying, lifting, pushing, and pulling items up to 50 lbs
Excellent vision and manual dexterity for frequent driving
Reasonable accommodations may be provided for individuals with disabilities
Legal & Compliance Carvana is an equal employment opportunity employer. All applicants receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, genetic information, or any other basis protected by applicable law. Carvana prohibits harassment based on these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age, possess a valid driver’s license, and be able to read, write, speak, and understand English.
#J-18808-Ljbffr