Carvana
About The Role
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana – the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earnings Potential
Competitive starting hourly rate of $19/hr with significant growth opportunities based on performance.
Pay range: $19–$21/hr.
Starting pay: $19/hr.
At 3 months: $19.50/hr.
At 6 months: $20/hr (additional $0.50 increase every 90 days).
Benefits & Perks
Competitive performance-based compensation and 401(k) with Company match.
Fast track advancement opportunities.
Health & wellness: 100% Company paid healthcare premiums plus Dental & Vision benefits.
Time off & work‑life balance: Generous paid time off (13 days first year, increases to 20 days thereafter).
Education support: tuition reimbursement for bachelor’s degree; student‑loan repayment program for degree holders.
Equity and Employee Stock Purchase Plan discount.
Professional development opportunities.
And more!
Responsibilities
Deliver vehicles straight to customers’ doors with our custom car haulers.
Frequently load/unload vehicles onto the hauler and inspect the car‑hauler to maintain safety.
Complete customer paperwork and include thorough notes in our customer tracking system.
Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
Obtain a Notary within the first 90 days of employment (process sponsored by Carvana).
Obtain access to DMV/title and registration systems as required.
Illinois, Michigan, Louisiana, and Missouri employees obtain a Chauffeur’s license within the first two weeks; California employees obtain a Vehicle Verifier license within the first 90 days (process sponsored by Carvana).
General Qualifications and Requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading onto haulers in indoor/outdoor conditions with inclement/extrême weather.
Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
Must be able to read, write, speak and understand English.
Requires extensive movement including reaching, twisting, kneeling, crouching, climbing, balancing, and squatting.
Can grasp, carry, lift, push, and pull items up to 50 lb.
Frequent driving requires excellent visual acuity and manual dexterity.
Reasonable accommodations may be granted to individuals with disabilities to perform essential functions.
Legal and Eligibility This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
Additional Note Referrals increase your chances of interviewing at Carvana by 2x.
#J-18808-Ljbffr
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earnings Potential
Competitive starting hourly rate of $19/hr with significant growth opportunities based on performance.
Pay range: $19–$21/hr.
Starting pay: $19/hr.
At 3 months: $19.50/hr.
At 6 months: $20/hr (additional $0.50 increase every 90 days).
Benefits & Perks
Competitive performance-based compensation and 401(k) with Company match.
Fast track advancement opportunities.
Health & wellness: 100% Company paid healthcare premiums plus Dental & Vision benefits.
Time off & work‑life balance: Generous paid time off (13 days first year, increases to 20 days thereafter).
Education support: tuition reimbursement for bachelor’s degree; student‑loan repayment program for degree holders.
Equity and Employee Stock Purchase Plan discount.
Professional development opportunities.
And more!
Responsibilities
Deliver vehicles straight to customers’ doors with our custom car haulers.
Frequently load/unload vehicles onto the hauler and inspect the car‑hauler to maintain safety.
Complete customer paperwork and include thorough notes in our customer tracking system.
Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
Obtain a Notary within the first 90 days of employment (process sponsored by Carvana).
Obtain access to DMV/title and registration systems as required.
Illinois, Michigan, Louisiana, and Missouri employees obtain a Chauffeur’s license within the first two weeks; California employees obtain a Vehicle Verifier license within the first 90 days (process sponsored by Carvana).
General Qualifications and Requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading onto haulers in indoor/outdoor conditions with inclement/extrême weather.
Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
Must be able to read, write, speak and understand English.
Requires extensive movement including reaching, twisting, kneeling, crouching, climbing, balancing, and squatting.
Can grasp, carry, lift, push, and pull items up to 50 lb.
Frequent driving requires excellent visual acuity and manual dexterity.
Reasonable accommodations may be granted to individuals with disabilities to perform essential functions.
Legal and Eligibility This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
Additional Note Referrals increase your chances of interviewing at Carvana by 2x.
#J-18808-Ljbffr