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Amazon

Program Manager, Customer Experience CoE

Amazon, Newark, New Jersey, us, 07175

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A leading multinational company in Newark is seeking a Program Manager for their Customer Service Center of Excellence. This role involves managing programs to enhance customer experience through data-informed strategies and cross-functional teamwork with various stakeholders. Ideal candidates will have strong program management experience, the ability to derive insights from data, and a customer-centric approach to drive improvements. This position offers the opportunity to impact millions of users and work within a collaborative environment. #J-18808-Ljbffr