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U-Haul

Customer Service Representative

U-Haul, Carbondale, Illinois, United States, 62901

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Employer Industry:

Moving and Storage Services

Why consider this job opportunity:

Salary up to $24.68 per hour

$100 hiring bonus and a $300 cash bonus upon completion of training

Opportunities for career advancement within the organization

Comprehensive benefits including health insurance, dental and vision plans, and 401(k) Savings Plan

Employee discounts on various products and services

Supportive team environment with on-the-job education

What to Expect (Job Responsibilities):

Assist customers inside and outside the employer center with products and services

Utilize smartphone‑based technology to manage rentals and inventory

Move and hook up trucks and trailers, ensuring equipment is clean and inspected

Answer customer inquiries and prepare rental invoices

Participate in ongoing education through the employer's training programs

What is Required (Qualifications):

Valid driver’s license and ability to maintain a good driving record

High school diploma or equivalent

Ability to perform physical tasks, including moving equipment weighing a minimum of 50 lbs

Willingness to work in environments with moderate risks or discomforts

Availability to participate in required training and certification programs

How to Stand Out (Preferred Qualifications):

Previous experience in customer service or related fields

Familiarity with rental equipment and services

Ability to operate a forklift (certification provided upon employment)

Interest in participating in ongoing training and development opportunities

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