TalentBridge
Job Title:
Customer Service Representative Location:
Laredo, TX Job Type:
Contract Max Pay Rate:
$17/hr Schedule:
Monday–Friday | 9:00 AM – 6:00 PM
About the Role As a
Customer Service Representative , you will play a key role in delivering an excellent customer experience by supporting customers, business partners, and drivers. You will help ensure deliveries stay on track, issues are resolved efficiently, and customers remain informed throughout the process.
This is a fast-paced, customer-facing role requiring strong communication, multitasking, and problem-solving skills.
Key Responsibilities
Assist customers and business partners via
phone and email
Handle customer complaints professionally and calmly
Diagnose, assess, and resolve service issues
Monitor delivery routes and progress
Scan haul‑away pods and verify stamps
Process delivery order changes and cancellations
Maintain accurate documentation and follow‑up
Required Qualifications
Experience with
Microsoft Office
(Word, Excel, Outlook, PowerPoint)
Strong communication and customer service skills
Ability to multitask and manage priorities effectively
Ability to work under pressure while maintaining service quality
Preferred Qualifications
High school diploma or equivalent
1+ year of customer service or call center experience
Experience supporting logistics, delivery, or operations teams
Work Environment You’ll be supported by a collaborative team focused on fast‑paced execution and customer satisfaction. This role offers opportunities to grow and gain valuable experience in customer operations.
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Customer Service Representative Location:
Laredo, TX Job Type:
Contract Max Pay Rate:
$17/hr Schedule:
Monday–Friday | 9:00 AM – 6:00 PM
About the Role As a
Customer Service Representative , you will play a key role in delivering an excellent customer experience by supporting customers, business partners, and drivers. You will help ensure deliveries stay on track, issues are resolved efficiently, and customers remain informed throughout the process.
This is a fast-paced, customer-facing role requiring strong communication, multitasking, and problem-solving skills.
Key Responsibilities
Assist customers and business partners via
phone and email
Handle customer complaints professionally and calmly
Diagnose, assess, and resolve service issues
Monitor delivery routes and progress
Scan haul‑away pods and verify stamps
Process delivery order changes and cancellations
Maintain accurate documentation and follow‑up
Required Qualifications
Experience with
Microsoft Office
(Word, Excel, Outlook, PowerPoint)
Strong communication and customer service skills
Ability to multitask and manage priorities effectively
Ability to work under pressure while maintaining service quality
Preferred Qualifications
High school diploma or equivalent
1+ year of customer service or call center experience
Experience supporting logistics, delivery, or operations teams
Work Environment You’ll be supported by a collaborative team focused on fast‑paced execution and customer satisfaction. This role offers opportunities to grow and gain valuable experience in customer operations.
#J-18808-Ljbffr