TalentBridge
Overview
Job Title: Customer Service Representative
Location: Salt Lake City, UT
Pay Rate: Up to $18/hr
Type: Contract
Schedule: 5 days/week, 40 hours (days off & shifts assigned based on business need)
Job Overview We are seeking a
Bilingual Customer Service Representative (English/Spanish)
to support customers, business partners, and driver teams in a fast-paced operations environment. This role focuses on real-time problem solving, delivery coordination, and providing an excellent customer experience.
Key Responsibilities
Assist customers and business partners via
phone and email
Handle customer complaints in a
calm, professional manner
Diagnose, assess, and resolve delivery-related issues
Monitor delivery routes and provide status updates
Scan haul-away pods and verify required stamps
Process changes or cancellations to delivery orders
Ensure timely resolution of issues and maintain service quality
Required Qualifications
Fluent in both English and Spanish (verbal & written) – required
Experience using Microsoft Office (Word, Excel, Outlook, PowerPoint)
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Professional, reliable, and customer-focused approach
Preferred Qualifications
High school diploma or equivalent
1+ year of experience in customer service or call center environment
Experience handling escalations or time-sensitive customer issues
Strong organizational and problem-solving skills
Why Join? You’ll be part of a high-energy team focused on delivering outstanding service. This is a great opportunity to grow within operations and customer experience functions.
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Job Overview We are seeking a
Bilingual Customer Service Representative (English/Spanish)
to support customers, business partners, and driver teams in a fast-paced operations environment. This role focuses on real-time problem solving, delivery coordination, and providing an excellent customer experience.
Key Responsibilities
Assist customers and business partners via
phone and email
Handle customer complaints in a
calm, professional manner
Diagnose, assess, and resolve delivery-related issues
Monitor delivery routes and provide status updates
Scan haul-away pods and verify required stamps
Process changes or cancellations to delivery orders
Ensure timely resolution of issues and maintain service quality
Required Qualifications
Fluent in both English and Spanish (verbal & written) – required
Experience using Microsoft Office (Word, Excel, Outlook, PowerPoint)
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Professional, reliable, and customer-focused approach
Preferred Qualifications
High school diploma or equivalent
1+ year of experience in customer service or call center environment
Experience handling escalations or time-sensitive customer issues
Strong organizational and problem-solving skills
Why Join? You’ll be part of a high-energy team focused on delivering outstanding service. This is a great opportunity to grow within operations and customer experience functions.
#J-18808-Ljbffr