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Motorola Solutions

Field Support Engineer

Motorola Solutions, Brackettville, Texas, United States, 78832

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Benefits

Salary up to $90,000 USD

Opportunity for career advancement and growth within the organization

Flexible work environment with remote work options

Comprehensive benefits package, including medical, dental, vision, and 401K with company match

Incentive bonus plans and generous paid time off packages

Chance to contribute to the advancement of public safety technologies

Responsibilities

Integrate systems into complex customer operational environments and resolve technically complex problems

Prepare and configure solutions for integration into customer systems

Provide customer support and technical issue resolution via various communication methods

Track and manage issues in a database, ensuring timely closure of concerns

Collaborate with the Sales team to support pre‑sales system designs and provide on‑site user training

Qualifications

High School diploma and an Associate's degree, or 1+ years of experience in Software, Networking, IT, Public Safety, or Wireless communications

Experience with Windows OS/Applications configuration and troubleshooting

Experience with IP Network troubleshooting

Legal authorization to work in the U.S. indefinitely

Availability to travel 50% of the time throughout North America

Preferred Qualifications

Exposure to SQL Database, IP Radio Technologies, IP Telephony, and Virtualization

Strong ownership, personal accountability, and interpersonal skills

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

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