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Motorola Solutions

Field Support Engineer

Motorola Solutions, Raleigh, North Carolina, United States

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Employer Industry: Public Safety and Communications Technology Why consider this job opportunity:

Salary up to $90,000 Opportunity for career advancement and growth within the organization Incentive bonus plans and generous paid time off packages Comprehensive medical, dental, and vision benefits Employee stock purchase plan available Flexibility to work remotely What to Expect (Job Responsibilities):

Prepare and configure solutions for integration into complex customer systems Provide customer support and technical issue resolution via various communication channels Enter and track issues in a database, keeping customers informed of work status Provide on-site end-user training and support pre-sales system designs Collaborate with cross-functional teams to resolve complex problems What is Required (Qualifications):

High School diploma and an Associate's degree, or 1+ years of experience in Software, Networking, IT, Public Safety, and Wireless communications Legal authorization to work in the U.S. indefinitely Experience with Windows OS/Applications configuration and troubleshooting Experience with IP Network troubleshooting Strong written and verbal communication skills How to Stand Out (Preferred Qualifications):

Exposure to SQL Database, IP Radio Technologies, IP Telephony, and Virtualization Self-motivated with the ability to work well independently and in teams Strong ownership and accountability skills A growth mindset and desire to learn and contribute to team goals Ability to scope efforts and coordinate work to meet project timelines "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

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