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AAA - CSAA Insurance Group

Subrogation Specialist - Medical Payments (Remote)

AAA - CSAA Insurance Group, Saint Paul, Minnesota, United States

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Employer Industry: Insurance

Job Benefits

Opportunity for performance bonuses and competitive total compensation package

401(k) plan with company matching

Flexibility to work remotely from anywhere in the continental U.S., excluding Hawaii and Alaska

Supportive work culture focused on inclusion and belonging

Chance to contribute to a mission-driven organization committed to community service and environmental sustainability

Responsibilities

Manage incoming calls and oversee a designated volume of arbitrations related to Medical Payments and Personal Injury Protection (PIP) claims

Investigate and research losses to determine best practices for subrogation

Negotiate and finalize recovery settlements while ensuring compliance with regulations

Handle disputes regarding liability claims and out-of-state losses

Initiate and conduct arbitration between companies on disputed claims

Qualifications

Minimum of 3 years of automotive claims liability experience

General or advanced knowledge of Department of Insurance regulations and compliance requirements

Strong customer service and negotiation skills

Proficient analytical, problem-solving, prioritization, and organizational skills

High school diploma/GED or equivalent combination of education and experience

Preferred Qualifications

Experience with Medical Payments, PIP, and Bodily Injury claims

BA/BS in Business, Insurance, or a related field, or equivalent experience

General understanding of various lines of coverage, such as homeowners and auto

Demonstrated ability to communicate effectively with diverse backgrounds

Active participation in company culture initiatives, such as employee resource groups or volunteering

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