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Cognizant

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Cognizant, Lincoln, Nebraska, United States, 68511

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A technology solutions provider is seeking a Service Desk Support Analyst in Lincoln, Nebraska. This entry-level position involves providing first-level technical support, troubleshooting various IT systems, and managing tickets using ITIL best practices. Ideal candidates will have a Bachelor's in Computer Science and strong communication skills. The role comes with an annual salary of $41,600 along with various benefits such as health insurance and a 401(k) plan. #J-18808-Ljbffr