Everhome Suites Portsmouth - Newington
Hotel Front Desk Attendant
Everhome Suites Portsmouth - Newington, Newington, New Hampshire, United States
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
Responsibilities
Take reservations in person, via email, or over the phone, including group bookings.
Welcome guests warmly, determine their needs, and manage the registration process.
Manage guest check-ins and check-outs appropriately.
Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions.
Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
Qualifications
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Proven customer service experience with a strong guest-focused mentality.
Availability to work flexible schedules, including weekends and holidays.
Compensation $16 - $17.50 hourly
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Responsibilities
Take reservations in person, via email, or over the phone, including group bookings.
Welcome guests warmly, determine their needs, and manage the registration process.
Manage guest check-ins and check-outs appropriately.
Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions.
Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
Qualifications
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Proven customer service experience with a strong guest-focused mentality.
Availability to work flexible schedules, including weekends and holidays.
Compensation $16 - $17.50 hourly
#J-18808-Ljbffr