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Johnson Controls

Fire Sprinkler Service Supervisor

Johnson Controls, Houston, Texas, United States, 77246

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Build your best future with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine building performance to serve people, places, and the planet.

Join a winning team where your ideas are heard, your growth is supported, and your work makes a real impact.

You’ll develop through meaningful projects and learning opportunities, all within a culture focused on your physical, financial, and emotional wellbeing. Your next great opportunity is just a few clicks away!

What we offer

Competitive salary

Paid time off:

15 days of vacation in your first year

+

5 sick days

+

3 flex holidays

Comprehensive benefits (401k, medical, dental, vision) —

available day one

Encouraging, collaborative team environment

Dedication to safety through our

Zero Harm

policy

Check us out: https://youtu.be/pdZMNrDJviY

What you will do As a

Fire Sprinkler Service Supervisor , you’ll coordinate, execute, and follow up on service jobs—supervising and scheduling technicians in partnership with our Scheduler. You’ll lead service operations and programs that meet branch objectives for revenue, sales, margin, technician training, and overall performance.

Supervise and mentor day‑to‑day activities of service technicians; build schedules that keep work moving smoothly

Lead service programs that deliver on branch goals (revenue, sales, margin)

Implement action plans and mentor/train technicians to strengthen results and safety

Ensure excellent follow‑up so customers feel supported from job start through completion

How you will do it Revenue responsibility

Implement plans, programs, and processes that meet and

exceed

corporate goals

Maximize market potential across new bookings (sales), revenue, and profitability

Customer satisfaction

Maintain clear, proactive communication; build strong relationships from first contact through order, delivery, installation, and service

Fulfill contractual obligations, resolve complaints quickly (service and collections), and minimize issues to enhance trust

Productivity improvement

Set fair, manageable territories and performance measures for technicians

Motivate teams to achieve and exceed goals using practical management tools

Train clerical/dispatch personnel and ensure proficiency in our

CRM

and specific job procedures

Safety compliance

Ensure employees comply with corporate safety programs

Confirm safety training is

thorough, complete, and up‑to‑date

Identify hazards and promptly notify the corporate safety office when corrective action is needed

What we look for Required

Experience with large commercial business environments

Understanding of water‑based fire protection systems:

Wet, Dry, Pre‑Action, Foam, and Fire Pumps

Demonstrated supervisory/leadership abilities: training, team building, presentations, negotiation, administration, and effective customer interaction

Associate degree

or equivalent experience

5-10 years industry experience

Readiness for experience

in a supervisory role

Availability for local/regional travel, including nights/weekends to meet customer needs

Preferred

NICET Level II

in Inspection, Testing of Water‑Based Fire Protection Systems

HIRING SALARY RANGE: $89k-115k (Salary to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.)

This role offers a competitive Bonus plan that will take into account individual, group,and corporate performance . This position includes a competitive benefits package.

The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply . To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#TechHiring

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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