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Bazaarvoice

Associate Account Director, Enterprise

Bazaarvoice, Myrtle Point, Oregon, United States, 97458

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Employer Industry: Technology and Software Solutions

Why consider this job opportunity:

Salary up to $125,000

Opportunity for career advancement and growth within the organization

Supportive and collaborative work environment

Chance to work with a dynamic team focused on customer success

Commitment to diversity and inclusion in the workplace

Hybrid work model offering flexibility

What to Expect (Job Responsibilities):

Drive retention and operational excellence by managing critical retention and administrative processes

Own the small-dollar renewal pipeline, managing the full renewal sales cycle for a dedicated portfolio

Serve as the primary point of contact for routine customer inquiries related to billing and operational support

Collaborate with senior Account Directors to assist with strategic tasks and account management

Proactively monitor customer health metrics and flag potential risks to senior team members

What is Required (Qualifications):

1-4 years of professional experience in an account support, inside sales, sales development, or account management role within a B2B SaaS environment

Highly organized, process-driven, and eager to build a career in Enterprise SaaS sales

Strong written and verbal communication skills for direct client interaction

Familiarity with CRM software (Salesforce highly preferred) and strong working knowledge of Microsoft Office or Google Workspace

Demonstrated ability to manage multiple priorities and maintain exceptional attention to detail

How to Stand Out (Preferred Qualifications):

Experience in a similar role within the technology or software industry

Proven track record of successfully managing customer relationships and renewals

Strong problem-solving skills and ability to handle complex administrative processes

Interest in learning about enterprise sales cycles and strategies

Ability to thrive in a fast-paced, team-centric environment

#TechnologyJobs #SaaS #AccountManagement #CareerGrowth #DiversityAndInclusion

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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