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SBH Fashion

Sales Account Manager - eCommerce

SBH Fashion, New York, New York, us, 10261

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Job Title Sales Account Manager - eCommerce

Summary The Sales Account Manager (eComm, Omni Channel) is responsible for owning strategic growth plans and execution for a specific group of ecommerce retailers and wholesalers. The ideal candidate will be involved in planning day-to-day, sales-driving initiatives. The mission of the account manager role is to organize and maximize the business initiatives and execution that will drive sales with each retail account they are assigned, accelerating the future of our brands and total ecommerce sales.

Key Responsibilities

Oversee day-to-day account management for assigned retail portfolio of customers

Develop and maintain strategic growth plans for customers, and actively participate in forecasting, re-forecasting and budgeting exercises

Responsible for sales and profitability for all accounts assigned

Manage and cultivate sales growth, while reaching margin targets

Conduct weekly assortment audits and keep constant view on best sellers, drop-off items, OOS, etc.

Prepare regular business recaps in an appropriate format, and participate regularly in sales activities that encourage partnership and collaboration among the team

Submit new product innovation ideas, communicate buyer and industry feedback internally and commit to helping us properly push ecommerce new product development

Budget, forecast and participate in seasonal promotions, holiday pushes and retailer-driven promotions

Work on opportunistic pushes with closeouts, excess buys and pricing promotions

Execute new item setups in customer portals, as needed

Audit content and trouble shoot customer, product, and site problems

Participate in seasonal markets, requiring planning and guiding high-level retailer meetings in person

Travel to accounts to lead monthly, quarterly, or bi-annual business planning sessions in partnership with each account

Monitor launches, seasonal comparisons and propose digital marketing spend that will increase sales, ratings, and reviews

Establish close, professional relationships with buying teams and category partners to get competitive and category insight, as well as maximize our opportunities and partnerships

Build relationships with retailer marketing, media, supply chain and payable teams, connecting them with our TNCL partners to help increase sales and positive relationship

Captain key initiatives as eComm Sales Lead for the team

Build out Brick & Mortar business at key accounts identified

Qualifications

Strong analytical background and presentation skills

Self-starter with ability to function independently but also a strong team player

Ability to meet project deadlines, multitask, and manage multiple accounts at same time.

Excellent written, verbal and in-person communication and presentation skills.

Able to quickly change and adapt, able to accept criticism and possesses a yearning to learn, grow and push new ideologies

Strong analytical background and attention to detail. Highly organized.

Able to tackle complex situations, evaluate alternative courses of action, and provide fact-based solutions/recommendations

Socially aware, with an interest in consumer insights, shopping journey and influential tools

Desire to work in a highly collaborative environment, with a passion for problem solving

Strong influencing and relationship building/management skills

Change agent with an ability to think out of the box and bring new innovative ideas to the table

Education and Experience

Bachelor’s Degree.

Minimum 3 years in corporate retail or wholesale business environment, with ecommerce experience

Experience with digital shelf, site merchandising, advertising and discoverability insights

Deep experience in Microsoft Office, marketing tools, site management tools and able to pick up new technologies quickly

Experience in extensive consumer product catalogs, preferably soft/home goods

Salary $100,000 + Bonus

Seniority level Mid-Senior level

Employment type Full-time

Job function Sales and Business Development

Industries Staffing and Recruiting

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