Christiana Care Health System
Office Assistant I, Neurology Specialists at Newark
Christiana Care Health System, Newark, Delaware, United States, 19711
ChristianaCare Neurology Specialists at Newark is looking for a
Medical Office Assistant I .
Neurology Specialists at Newark is located at 200 Hygeia Drive in Newark, Delaware. Join a leading outpatient neurology practice dedicated to improving patients’ quality of life through personalized care and advanced treatment options. Our neurologists partner with patients to manage symptoms, monitor health, and provide comprehensive support for a wide range of neurological conditions.
Conditions We Treat
Stroke recovery and prevention
Headaches and migraines
Parkinson’s disease
Alzheimer’s disease and memory loss
Seizures and epilepsy
Multiple sclerosis
Services Offered
Neurologic testing (EEG, EMG, sleep studies)
Medication management
Physical medicine and rehabilitation
We operate as a high-volume, extremely busy practice, delivering efficient and responsive care in a dynamic environment. Flexibility in supporting multiple providers and ability to multi-task is strongly preferred.
As a
Medical Office Assistant I , you play a crucial role as the initial point of contact between the practice and patients. Your responsibilities include fostering a friendly, welcoming and efficient environment. This position entails serving patients with poise and compassion, managing phone inquiries, responding to patient questions, scheduling appointments, registering patients and updating electronic medical records (EMR). Each interaction with a patient reflects on the practice, underlining the importance of your role in delivering quality service.
Work Schedule
Monday through Friday from 8am to 4:30pm
No weekends or holidays
Duties / Responsibilities
Schedule appointments with consideration of insurance details.
Greet patients professionally to collect demographic and financial information.
Process referral information while maintaining patient confidentiality.
Collect payments according to insurance guidelines, verify coverage, coordinate referrals and perform daily reconciliation of appointments and payments.
Answer phone calls professionally, relay messages accurately and utilize EMR to communicate with providers and staff.
Ensure timely updates to patients on issues until resolved, facilitate necessary testing and appointments and prepare medical records by scanning and indexing reports into patient charts.
Research patient issues and provide timely responses, assist with administrative tasks such as copying and faxing and adhere to safety protocols while reporting any unsafe conditions.
Additional duties may be assigned as required.
Compensation / Benefits
Full medical, dental, vision, life insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll‑over and opportunities to cash out.
12 weeks paid parental leave.
Tuition assistance.
Incredible work/life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement and discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and more.
Education Requirements
High school graduate or GED required.
Experience in a medical office setting is preferred but not required.
Strengths and Qualities
Attention to detail.
Adaptability.
Excellent communication skills.
Organization.
Problem‑solving.
Hourly Pay Range: $17.32 – $25.12
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status or any other characteristic protected under applicable federal, state or local law.
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Medical Office Assistant I .
Neurology Specialists at Newark is located at 200 Hygeia Drive in Newark, Delaware. Join a leading outpatient neurology practice dedicated to improving patients’ quality of life through personalized care and advanced treatment options. Our neurologists partner with patients to manage symptoms, monitor health, and provide comprehensive support for a wide range of neurological conditions.
Conditions We Treat
Stroke recovery and prevention
Headaches and migraines
Parkinson’s disease
Alzheimer’s disease and memory loss
Seizures and epilepsy
Multiple sclerosis
Services Offered
Neurologic testing (EEG, EMG, sleep studies)
Medication management
Physical medicine and rehabilitation
We operate as a high-volume, extremely busy practice, delivering efficient and responsive care in a dynamic environment. Flexibility in supporting multiple providers and ability to multi-task is strongly preferred.
As a
Medical Office Assistant I , you play a crucial role as the initial point of contact between the practice and patients. Your responsibilities include fostering a friendly, welcoming and efficient environment. This position entails serving patients with poise and compassion, managing phone inquiries, responding to patient questions, scheduling appointments, registering patients and updating electronic medical records (EMR). Each interaction with a patient reflects on the practice, underlining the importance of your role in delivering quality service.
Work Schedule
Monday through Friday from 8am to 4:30pm
No weekends or holidays
Duties / Responsibilities
Schedule appointments with consideration of insurance details.
Greet patients professionally to collect demographic and financial information.
Process referral information while maintaining patient confidentiality.
Collect payments according to insurance guidelines, verify coverage, coordinate referrals and perform daily reconciliation of appointments and payments.
Answer phone calls professionally, relay messages accurately and utilize EMR to communicate with providers and staff.
Ensure timely updates to patients on issues until resolved, facilitate necessary testing and appointments and prepare medical records by scanning and indexing reports into patient charts.
Research patient issues and provide timely responses, assist with administrative tasks such as copying and faxing and adhere to safety protocols while reporting any unsafe conditions.
Additional duties may be assigned as required.
Compensation / Benefits
Full medical, dental, vision, life insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll‑over and opportunities to cash out.
12 weeks paid parental leave.
Tuition assistance.
Incredible work/life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement and discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and more.
Education Requirements
High school graduate or GED required.
Experience in a medical office setting is preferred but not required.
Strengths and Qualities
Attention to detail.
Adaptability.
Excellent communication skills.
Organization.
Problem‑solving.
Hourly Pay Range: $17.32 – $25.12
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status or any other characteristic protected under applicable federal, state or local law.
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