Netsurit
About Netsurit
Netsurit is a global Managed Services Provider helping organizations grow, secure, and innovate with technology. Our mission is to
Support the dreams of the doers
— freeing our customers from day-to-day IT burdens so they can focus on building their businesses.
We're looking for a
highly skilled L3 Systems Engineer
to join our Connecticut team. This role is ideal for someone who thrives in an MSP environment, enjoys solving complex infrastructure challenges, and wants to work across modern cloud, security, and on-prem environments.
The L3 Microsoft Systems Engineer will be responsible for:
Designing, implementing, migrating, and supporting Microsoft server and Microsoft 365 environments
Delivering infrastructure, disaster recovery, and security projects
Providing advanced technical support and escalation support
Working directly with customers to resolve issues, deliver projects, and improve their IT environments
You will operate across both
project delivery
and
advanced support , in a fast-paced MSP environment.
Plan and execute projects including:
Server deployments and migrations
Exchange / Microsoft 365 migrations
Azure and hybrid infrastructure implementations
Design, implement, and manage:
Disaster Recovery solutions (Datto, Veeam, SaaS backup, BDR)
Cybersecurity best-practice standards across client environments
Act as Project Lead or Technical Lead on:
MSP platform deployments and standardization initiatives
MSP Platforms & Tools
Implement and manage MSP platforms including:
Support & Operations
Servers, Microsoft 365, networks, endpoints, and security platforms
Diagnose and resolve issues via phone, email, and ticketing system
Track, document, and manage support requests according to SLA and ITIL practices
Monitor ticket queues and elevate SLA risks where required
Maintain technical documentation and system records
Networking & Systems
Troubleshoot and support:
LAN/WAN, switches, routers, firewalls, connectivity, endpoints, peripherals
DNS, SPF, DKIM, DMARC, email systems and deliverability
Plan and implement:
Participate in a rotating
after-hours support schedule
Required Skills & Experience
3+ years in a progressive technical support / systems engineering role (5+ years preferred)
Recent hands-on experience (last 12–24 months) with:
Server and Microsoft 365 / Exchange migrations
Disaster recovery and backup solutions (Datto, Veeam, etc.)
Email security / spam filtering solutions
Firewalls and security platforms
Strong experience with:
Networking fundamentals (TCP/IP, DNS, routing, switching)
Proven ability to:
Design and implement infrastructure solutions (Visio experience a plus)
Manage vendors, negotiate, and source solutions
Strong analytical, troubleshooting, and documentation skills
Excellent communication and customer-facing skills
Highly organized, detail-oriented, self-motivated, and able to multitask in an MSP environment
Preferred Qualifications
A+, Server+, Security+, Microsoft certifications (or similar)
Cybersecurity certifications highly advantageous
Associates or Bachelors Degree in IT or related field
Strong experience with:
Windows Server
Microsoft 365
Networking and security infrastructure
What Youll Get at Netsurit
Work with a high-performance global MSP team
Exposure to enterprise and mid-market environments across many industries
Opportunity to work on:
Cloud, security, automation, and transformation projects
Career growth in a company focused on innovation, AI, and modern IT services
A culture that genuinely supports your personal and professional goals
#J-18808-Ljbffr
Support the dreams of the doers
— freeing our customers from day-to-day IT burdens so they can focus on building their businesses.
We're looking for a
highly skilled L3 Systems Engineer
to join our Connecticut team. This role is ideal for someone who thrives in an MSP environment, enjoys solving complex infrastructure challenges, and wants to work across modern cloud, security, and on-prem environments.
The L3 Microsoft Systems Engineer will be responsible for:
Designing, implementing, migrating, and supporting Microsoft server and Microsoft 365 environments
Delivering infrastructure, disaster recovery, and security projects
Providing advanced technical support and escalation support
Working directly with customers to resolve issues, deliver projects, and improve their IT environments
You will operate across both
project delivery
and
advanced support , in a fast-paced MSP environment.
Plan and execute projects including:
Server deployments and migrations
Exchange / Microsoft 365 migrations
Azure and hybrid infrastructure implementations
Design, implement, and manage:
Disaster Recovery solutions (Datto, Veeam, SaaS backup, BDR)
Cybersecurity best-practice standards across client environments
Act as Project Lead or Technical Lead on:
MSP platform deployments and standardization initiatives
MSP Platforms & Tools
Implement and manage MSP platforms including:
Support & Operations
Servers, Microsoft 365, networks, endpoints, and security platforms
Diagnose and resolve issues via phone, email, and ticketing system
Track, document, and manage support requests according to SLA and ITIL practices
Monitor ticket queues and elevate SLA risks where required
Maintain technical documentation and system records
Networking & Systems
Troubleshoot and support:
LAN/WAN, switches, routers, firewalls, connectivity, endpoints, peripherals
DNS, SPF, DKIM, DMARC, email systems and deliverability
Plan and implement:
Participate in a rotating
after-hours support schedule
Required Skills & Experience
3+ years in a progressive technical support / systems engineering role (5+ years preferred)
Recent hands-on experience (last 12–24 months) with:
Server and Microsoft 365 / Exchange migrations
Disaster recovery and backup solutions (Datto, Veeam, etc.)
Email security / spam filtering solutions
Firewalls and security platforms
Strong experience with:
Networking fundamentals (TCP/IP, DNS, routing, switching)
Proven ability to:
Design and implement infrastructure solutions (Visio experience a plus)
Manage vendors, negotiate, and source solutions
Strong analytical, troubleshooting, and documentation skills
Excellent communication and customer-facing skills
Highly organized, detail-oriented, self-motivated, and able to multitask in an MSP environment
Preferred Qualifications
A+, Server+, Security+, Microsoft certifications (or similar)
Cybersecurity certifications highly advantageous
Associates or Bachelors Degree in IT or related field
Strong experience with:
Windows Server
Microsoft 365
Networking and security infrastructure
What Youll Get at Netsurit
Work with a high-performance global MSP team
Exposure to enterprise and mid-market environments across many industries
Opportunity to work on:
Cloud, security, automation, and transformation projects
Career growth in a company focused on innovation, AI, and modern IT services
A culture that genuinely supports your personal and professional goals
#J-18808-Ljbffr