Logo
Concentrix

Customer Service Rep – Automotive (Remote)

Concentrix, Madison, Wisconsin, United States

Save Job

Employer Industry: Automotive Customer Service

Why consider this job opportunity

Salary range of $15-$18 per hour

DailyPay enrollment option to access pay early

Paid training and performance-based incentives

Comprehensive benefits including medical, dental, vision insurance, 401(k) retirement plan, and paid time off

Work-from-home convenience with a supportive and inclusive company culture

Opportunities for mentorship and participation in employee resource groups

What to Expect (Job Responsibilities)

Provide inbound customer support using a call flow guide

Help customers resolve basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services

Deliver expert customer experiences with a smile

What is Required (Qualifications)

Minimum of 6 months of customer service experience

Open availability for scheduling

High school diploma or GED

A quiet, distraction-free home work environment

Strong computer navigation skills and PC knowledge

How to Stand Out (Preferred Qualifications)

Eagerness to learn new technologies

Proficiency in fast-paced multi-tasking

Ownership of a desktop or laptop computer for testing purposes

Access to high-speed internet (no wireless/hotspots or satellite)

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

#J-18808-Ljbffr