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Concentrix

Customer Service Rep – Automotive (Remote)

Concentrix, Little Rock, Arkansas, United States

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Why consider this job opportunity

Salary range of $15-$18 per hour

DailyPay enrollment option to access pay "early"

Extensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off

Opportunities for career advancement with 80% of managers promoted from within

Supportive work-from-home environment with a focus on personal development and mentorship

Inclusive company culture with networking opportunities and health and wellness programs

What to Expect (Job Responsibilities)

Provide inbound customer support using a call flow guide

Assist customers in resolving basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services to customers

Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications)

Minimum of 6 months of customer service experience

High school diploma or GED

Open availability for scheduling

Strong computer navigation skills and proficiency in fast-paced multi-tasking

Must have a quiet, distraction-free work environment at home

How to Stand Out (Preferred Qualifications)

Eagerness to learn new technologies

Possession of a desktop or laptop for PC and internet testing

High-speed internet connection (no wireless/hotspots or satellite)

#AutomotiveCustomerService #RemoteWork #CareerGrowth #InclusiveCulture #CustomerExperience

Equal Opportunity Statement We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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