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Concentrix

Customer Service Rep – Automotive (Remote)

Concentrix, New York, New York, United States

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Why consider this job opportunity:

Salary up to $18/hr

DailyPay enrollment option to access pay early

Paid training and performance-based incentives

Comprehensive benefits including medical, dental, and vision insurance

Opportunities for career growth with 80% of managers promoted from within

Work-from-home convenience with a supportive and inclusive culture

What to Expect (Job Responsibilities):

Provide inbound customer support using a call flow guide

Help customers resolve basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services

Deliver expert customer experiences with a smile

What is Required (Qualifications):

6 months of customer service experience

High school diploma or GED

Open availability for scheduling

Strong computer navigation skills and PC knowledge

A quiet, distraction-free environment to work from at home

How to Stand Out (Preferred Qualifications):

Eagerness to learn new technologies

Proficiency in fast-paced multi-tasking

Desktop or laptop available for PC and internet testing

High-speed internet connection (no wireless/hotspots or satellite)

Smartphone for communication

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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