Concentrix
Why consider this job opportunity
Salary up to $18/hr.
Paid training and performance-based incentives
Comprehensive benefits package including medical, dental, and vision insurance
Opportunity for career advancement with about 80% of leadership positions filled internally
Work‑from‑home convenience and flexible scheduling
Inclusive company culture with networking opportunities and support for various employee resource groups
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a smile
What is Required (Qualifications)
Minimum of 6 months of customer service experience
High school diploma or GED
Open availability for scheduling
Strong computer navigation skills and PC knowledge
A quiet, distraction‑free environment to work from in your home
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
Proficiency in fast‑paced multi-tasking
Desktop or laptop for PC and internet testing; work computer may be provided
High-speed internet connection (no wireless/hotspots or satellite)
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Salary up to $18/hr.
Paid training and performance-based incentives
Comprehensive benefits package including medical, dental, and vision insurance
Opportunity for career advancement with about 80% of leadership positions filled internally
Work‑from‑home convenience and flexible scheduling
Inclusive company culture with networking opportunities and support for various employee resource groups
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a smile
What is Required (Qualifications)
Minimum of 6 months of customer service experience
High school diploma or GED
Open availability for scheduling
Strong computer navigation skills and PC knowledge
A quiet, distraction‑free environment to work from in your home
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
Proficiency in fast‑paced multi-tasking
Desktop or laptop for PC and internet testing; work computer may be provided
High-speed internet connection (no wireless/hotspots or satellite)
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr