Concentrix
Customer Service Rep – Automotive (Remote)
Concentrix, Virginia, Minnesota, United States, 55792
Employer Industry: Customer Service and Support in the Automotive Sector
Why consider this job opportunity
Salary range of $15-$18 per hour, with actual salaries varying based on qualifications and experience
Opportunity for career advancement, with 80% of managers promoted from within
Work-from-home convenience, allowing for a flexible work environment
Comprehensive benefits package including medical, dental, vision insurance, 401(k) retirement plan, and paid time off
Paid training and performance-based incentives to support professional growth
Inclusive company culture with networking opportunities and health and wellness programs
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 6 months of customer service experience
High school diploma or GED
Open availability to work as needed
Strong computer navigation skills and proficiency in fast-paced multi-tasking
A quiet, distraction-free work environment at home
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
A desktop or laptop computer with internet access
High-speed internet connection (no wireless/hotspots or satellite)
Smartphone for communication
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #AutomotiveIndustry
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity
Salary range of $15-$18 per hour, with actual salaries varying based on qualifications and experience
Opportunity for career advancement, with 80% of managers promoted from within
Work-from-home convenience, allowing for a flexible work environment
Comprehensive benefits package including medical, dental, vision insurance, 401(k) retirement plan, and paid time off
Paid training and performance-based incentives to support professional growth
Inclusive company culture with networking opportunities and health and wellness programs
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 6 months of customer service experience
High school diploma or GED
Open availability to work as needed
Strong computer navigation skills and proficiency in fast-paced multi-tasking
A quiet, distraction-free work environment at home
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
A desktop or laptop computer with internet access
High-speed internet connection (no wireless/hotspots or satellite)
Smartphone for communication
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #AutomotiveIndustry
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr