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Insight Global

Senior Desktop Support

Insight Global, New York, New York, us, 10261

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range $80,000.00/yr - $95,000.00/yr

Location:

1185 Avenue Of The Americas, New York, NY 1003 - this is on site 5 days a week, please make sure you are comfortable going to this location.

Duration:

6-month contract to hire- this client plans to convert this person.

Salary:

$80,000 to 95,000k - this depends on experience level.

Must-haves

6+ years of experience in a desktop technician role doing onsite support for associate hardware such as laptops, printers, tablets and mobile devices

Experienced with ticketing systems - Client uses Sysaid

Experience with conference room and desktop set ups

Experience with password resets and O365 troubleshooting

Experience with hardware support such as installation of printers, laptop technology and other ancillary systems

Assit in the setup and maintenance of network infrastructure with IDFs

Fantastic communication skills - this will be on the same level as Senior Associates and VPS.

Plusses

Experience with Citrix or other VDI environments

Day-to-day

Insight Global is seeking a Desktop Technician to work for a client out of the New York area. This role will be on site 5 days a week supporting the New York location for in person support as well as supporting other offices within the region. This role will require quarterly travel to other locations around the Northeast (paid) for. You will be one of a few technicians at this location supporting internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues, and some conference room set ups. This person should be a self-starter who is proactive in finding IT problems around the office and taking the initiative to step in and fix those prior to being asked. This position is looking to start immediately for a 6-month contract to hire.

This position is looking to start in February.

Seniority Level Mid-Senior level

Employment Type Contract

Job Function Information Technology

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