GameStop
Full Time Assistant Store Manager (Store 1588)
GameStop, Kansas City, Missouri, United States, 64101
Full Time Assistant Store Manager (Store 1588)
Work with minimal supervision to support store operations, using GameStop’s buy, sell, trade and reservation business model. Build a sales culture by providing personalized service, promoting products, and maintaining a clean, organized environment.
Essential Job Duties and Responsibilities
Provide best‑in‑class guest service: greet promptly, respond to questions quickly, recommend items, apply selling behaviors, and thank guests.
Support visual & operational elements and current sales initiatives.
Process guest purchases/returns accurately on the POS.
Answer phone calls promptly and professionally; escale issues to the Store Manager.
Promote GameStop guest benefits (reservations, trade‑in, Pro Rewards).
Assist the Store Manager with staffing, training, onboarding and compliance.
Schedule store associates and ensure scheduling guidelines.
Enter payroll, time off, verify pay for all time worked.
Maintain store cleanliness and equipment functionality.
Fulfill Omni‑Channel orders and process shipments.
Control inventory, perform counts, restock merchandise, and reconcile daily totals.
Handle defectives/recalls and oversee bank deposits.
Address safety concerns, report injuries, and maintain secure store environment.
Maintain records/files and ensure manuals are up to date.
Supervise & delegate to Sales Associates and Retail Keyholders.
Adhere to GameStop policies, code of standards, ethics, and opening/closing procedures.
Qualifications
Proof of identity and eligibility to work in the United States.
Minimum 18 years of age.
High school diploma or equivalent; associate’s or bachelor’s degree preferred.
At least 6 months of retail management experience (preferred).
At least 2 years of retail sales, guest service, or management experience (preferred).
Video game knowledge preferred.
Key Job Skills and Abilities
Outgoing personality with strong people skills.
Provide individualized assistance to every guest.
Clear verbal, written, and listening skills; bilingual English/Spanish preferred.
Achieve objectives in a fast‑paced environment.
Work independently and as part of a team.
Meet performance expectations (attendance, appearance, safety).
Operate POS computer system.
Basic math and alphabetizing skills.
Complete required paperwork properly.
Follow written and oral instructions.
Execute financial tasks per company policy.
Flexible schedule, including nights, weekends, holidays; minimum 3 days/week.
Manage stress and solve problems creatively.
Reliable, trustworthy, good judgment.
Work alone, stand up to 12 hr/day.
Physical ability: bend, stoop, crouch, lift up to 30 lbs.
Understand military ranks and insignia (applicable at military bases).
Job descriptions are subject to change. GameStop provides equal employment opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations in accordance with the Americans with Disabilities Act and applicable state and local law.
Benefits Full‑time store positions are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions may also be eligible for a bonus and/or other incentives.
Compensation $17.75 – $21.75 per hour
Employment Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industry: Retail
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Essential Job Duties and Responsibilities
Provide best‑in‑class guest service: greet promptly, respond to questions quickly, recommend items, apply selling behaviors, and thank guests.
Support visual & operational elements and current sales initiatives.
Process guest purchases/returns accurately on the POS.
Answer phone calls promptly and professionally; escale issues to the Store Manager.
Promote GameStop guest benefits (reservations, trade‑in, Pro Rewards).
Assist the Store Manager with staffing, training, onboarding and compliance.
Schedule store associates and ensure scheduling guidelines.
Enter payroll, time off, verify pay for all time worked.
Maintain store cleanliness and equipment functionality.
Fulfill Omni‑Channel orders and process shipments.
Control inventory, perform counts, restock merchandise, and reconcile daily totals.
Handle defectives/recalls and oversee bank deposits.
Address safety concerns, report injuries, and maintain secure store environment.
Maintain records/files and ensure manuals are up to date.
Supervise & delegate to Sales Associates and Retail Keyholders.
Adhere to GameStop policies, code of standards, ethics, and opening/closing procedures.
Qualifications
Proof of identity and eligibility to work in the United States.
Minimum 18 years of age.
High school diploma or equivalent; associate’s or bachelor’s degree preferred.
At least 6 months of retail management experience (preferred).
At least 2 years of retail sales, guest service, or management experience (preferred).
Video game knowledge preferred.
Key Job Skills and Abilities
Outgoing personality with strong people skills.
Provide individualized assistance to every guest.
Clear verbal, written, and listening skills; bilingual English/Spanish preferred.
Achieve objectives in a fast‑paced environment.
Work independently and as part of a team.
Meet performance expectations (attendance, appearance, safety).
Operate POS computer system.
Basic math and alphabetizing skills.
Complete required paperwork properly.
Follow written and oral instructions.
Execute financial tasks per company policy.
Flexible schedule, including nights, weekends, holidays; minimum 3 days/week.
Manage stress and solve problems creatively.
Reliable, trustworthy, good judgment.
Work alone, stand up to 12 hr/day.
Physical ability: bend, stoop, crouch, lift up to 30 lbs.
Understand military ranks and insignia (applicable at military bases).
Job descriptions are subject to change. GameStop provides equal employment opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations in accordance with the Americans with Disabilities Act and applicable state and local law.
Benefits Full‑time store positions are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions may also be eligible for a bonus and/or other incentives.
Compensation $17.75 – $21.75 per hour
Employment Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industry: Retail
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