Catch Vibe Voice
Company Overview
Catch Vibe Voice is a forward-thinking company focused on delivering clarity, organization, and efficiency through structured operations and strong internal support. We believe that behind every successful professional and business is a highly organized team that values discretion, precision, and reliability. Our culture promotes professionalism, growth, and long-term collaboration.
Job Description We are currently seeking a Customer Service Officer to join our team in Charlotte, NC. This role is ideal for individuals who are detail-oriented, well-organized, and committed to providing excellent customer support. The Customer Service Officer will serve as a key point of contact, ensuring inquiries are handled efficiently and professionally while maintaining company standards.
Responsibilities
Respond to customer inquiries in a timely, courteous, and professional manner
Provide accurate information regarding services, processes, and policies
Maintain clear and organized records of customer interactions
Resolve issues by identifying solutions and escalating when necessary
Collaborate with internal teams to ensure smooth daily operations
Uphold company standards for communication and service quality
Qualifications
Strong verbal and written communication skills
Ability to remain professional and focused in a fast-paced environment
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detail
Basic computer proficiency and ability to learn internal systems
Reliable, punctual, and team-oriented
Benefits and Additional Information
Competitive salary
Opportunities for growth and internal advancement
Structured training and ongoing support
Professional and stable work environment
Consistent schedule and clear expectations
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Strategic Management Services
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Job Description We are currently seeking a Customer Service Officer to join our team in Charlotte, NC. This role is ideal for individuals who are detail-oriented, well-organized, and committed to providing excellent customer support. The Customer Service Officer will serve as a key point of contact, ensuring inquiries are handled efficiently and professionally while maintaining company standards.
Responsibilities
Respond to customer inquiries in a timely, courteous, and professional manner
Provide accurate information regarding services, processes, and policies
Maintain clear and organized records of customer interactions
Resolve issues by identifying solutions and escalating when necessary
Collaborate with internal teams to ensure smooth daily operations
Uphold company standards for communication and service quality
Qualifications
Strong verbal and written communication skills
Ability to remain professional and focused in a fast-paced environment
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detail
Basic computer proficiency and ability to learn internal systems
Reliable, punctual, and team-oriented
Benefits and Additional Information
Competitive salary
Opportunities for growth and internal advancement
Structured training and ongoing support
Professional and stable work environment
Consistent schedule and clear expectations
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Strategic Management Services
#J-18808-Ljbffr