Kforce Inc
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This range is provided by Kforce Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $46.00/hr - $50.00/hr
Responsibilities
Troubleshoot and resolve hardware/software issues, ensuring smooth operations and recommending solutions
Provide on-site and remote support, desk-side training, and customer service for all IT-related issues
Support mobile devices, including enrollment in MDM and two-factor authentication
Manage support tickets per SLAs, track requests, and maintain communication until resolution
Perform proactive maintenance to prevent downtime
Apply imaging processes for desktops/laptops, including data backup and configuration
Maintain IT asset records in the Configuration Management system, including updates and off‑site hardware movement
Create and maintain team documentation (checklists, equipment summaries, IS library content)
Deploy and recover IT assets for new hires and terminations; assist with lease returns, equipment relocation, and end‑of‑life disposal
Participate in rotational weekend and after‑hours on‑call support
Assist with IS projects, rollouts, and other duties as assigned
Requirements
Associate’s degree and at least one IT certification required; Bachelor’s preferred
Minimum 3 years of IT experience
Adaptability to evolving technologies and firm needs
Strong collaboration and communication skills; ability to manage confidential information
Critical thinking and problem‑solving in complex technical environments
Organizational excellence, attention to detail, and ability to prioritize in fast‑paced settings
Broad knowledge of Microsoft applications; Ability to lift up to 50 pounds
Availability for overtime, evenings, weekends, and holidays as needed
Microsoft or CompTIA certifications desired
Law firm experience strongly preferred
Benefits We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Equal Opportunity Statement Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Application Notice By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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This range is provided by Kforce Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $46.00/hr - $50.00/hr
Responsibilities
Troubleshoot and resolve hardware/software issues, ensuring smooth operations and recommending solutions
Provide on-site and remote support, desk-side training, and customer service for all IT-related issues
Support mobile devices, including enrollment in MDM and two-factor authentication
Manage support tickets per SLAs, track requests, and maintain communication until resolution
Perform proactive maintenance to prevent downtime
Apply imaging processes for desktops/laptops, including data backup and configuration
Maintain IT asset records in the Configuration Management system, including updates and off‑site hardware movement
Create and maintain team documentation (checklists, equipment summaries, IS library content)
Deploy and recover IT assets for new hires and terminations; assist with lease returns, equipment relocation, and end‑of‑life disposal
Participate in rotational weekend and after‑hours on‑call support
Assist with IS projects, rollouts, and other duties as assigned
Requirements
Associate’s degree and at least one IT certification required; Bachelor’s preferred
Minimum 3 years of IT experience
Adaptability to evolving technologies and firm needs
Strong collaboration and communication skills; ability to manage confidential information
Critical thinking and problem‑solving in complex technical environments
Organizational excellence, attention to detail, and ability to prioritize in fast‑paced settings
Broad knowledge of Microsoft applications; Ability to lift up to 50 pounds
Availability for overtime, evenings, weekends, and holidays as needed
Microsoft or CompTIA certifications desired
Law firm experience strongly preferred
Benefits We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Equal Opportunity Statement Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Application Notice By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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