Emerge Recovery & Trade Initiative
Clinical Support Specialist I (Womens)
Emerge Recovery & Trade Initiative, Xenia, Ohio, United States, 45385
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Emerge Recovery & Trade Initiative provided pay range This range is provided by Emerge Recovery & Trade Initiative. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $23.00/hr
Clinical Support Specialist I Position Summary: Provide administrative support to the clinical services team for our Women's Program. This program is estimated to start April 2026 (subject to change).
Principal Responsibilities
Perform general administrative functions: typing, copying, filing, and scanning.
Perform general receptionist functions: greet/service clients and visitors, check-in clients and verify/collect their information, notify clinicians when their clients have arrived, answer and transfer calls.
Maintain a neat and organized reception area and ensure it is securely locked before leaving.
Maintain the clinical schedule: set appointments, ensure to prevent conflicting appointments, and make daily appointment reminder calls.
Maintain cancellation list and attempt to fill cancelled appointment slots.
Distribute paperwork to clients, review forms for accuracy, and obtain signatures, as needed.
Assist with billing functions: verify insurance through online and/or telephonic means, obtain insurance authorizations.
Provide additional billing support as assigned by the supervisor (data entry, reports, claims processing, etc.).
Maintain client records according to the organization’s policies and procedures.
Maintain organization, Ohio MHAS, and CARF required training.
Maintain license or registration appropriate to profession and appropriate to job requirement, including appropriate amount of continuing education at all times of employment.
Maintain strict confidentiality at all times.
Other duties as assigned.
Benefits And Pay Full-Time staff at ERTI have access to the following benefits:
Medical, Dental, Vision Coverage – Effective first day of the month following employment
Short-Term and Long-Term Disability Paid by Employer
Life Insurance for Employee in the amount of $25,000 paid by Employer.
401K – Eligible after 3 months. 4% Employer Match with 100% vestment
3 weeks paid vacation, which accrues per pay period.
9 Paid Holidays and a Floating Holiday per year.
Pet Insurance
Hospital Indemnity, Accident, and Critical Illness Insurance Options
On-Site Weight Room
Pay is competitive and commiserate with experience.
Required Knowledge, Abilities and Working Conditions Knowledge of: Customer service techniques/skills, safety rules and procedures, the organization’s policies and procedures. Basic understanding of clinical office operations.
Abilities: Multitask and work independently with minimal supervision. Communicate information clearly and effectively. Standing, bending, stooping, sitting, walking, reaching above and below shoulder, repetitive use of hands to operate office equipment. Sit and/or stand for extended periods of time.
Working Conditions: Standard office/clinical office setting. May require weekend, evening, and holiday hours. May be exposed to clients who are potentially angry or violent. General exposure to standard office equipment (computers, monitors, copiers, etc.).
Qualifications And Education Requirements
Experience in working with Microsoft Office products, including email.
Experience with using and navigating Electronic Health Records (EHR) and other industry related types of applications.
High School Diploma or Equivalent
Minimum two (2) years of experience working in a standard office/clinical office environment.
Experience working in a mental health and/or addiction treatment agency a plus.
Emerge Recovery & Trade Initiative is an Equal Opportunity Employer
Seniority level
Entry level
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries: Non-profit Organizations
Referrals increase your chances of interviewing at Emerge Recovery & Trade Initiative by 2x
Get notified about new Clinical Support Specialist jobs in Xenia, OH.
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Get AI-powered advice on this job and more exclusive features.
Emerge Recovery & Trade Initiative provided pay range This range is provided by Emerge Recovery & Trade Initiative. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $23.00/hr
Clinical Support Specialist I Position Summary: Provide administrative support to the clinical services team for our Women's Program. This program is estimated to start April 2026 (subject to change).
Principal Responsibilities
Perform general administrative functions: typing, copying, filing, and scanning.
Perform general receptionist functions: greet/service clients and visitors, check-in clients and verify/collect their information, notify clinicians when their clients have arrived, answer and transfer calls.
Maintain a neat and organized reception area and ensure it is securely locked before leaving.
Maintain the clinical schedule: set appointments, ensure to prevent conflicting appointments, and make daily appointment reminder calls.
Maintain cancellation list and attempt to fill cancelled appointment slots.
Distribute paperwork to clients, review forms for accuracy, and obtain signatures, as needed.
Assist with billing functions: verify insurance through online and/or telephonic means, obtain insurance authorizations.
Provide additional billing support as assigned by the supervisor (data entry, reports, claims processing, etc.).
Maintain client records according to the organization’s policies and procedures.
Maintain organization, Ohio MHAS, and CARF required training.
Maintain license or registration appropriate to profession and appropriate to job requirement, including appropriate amount of continuing education at all times of employment.
Maintain strict confidentiality at all times.
Other duties as assigned.
Benefits And Pay Full-Time staff at ERTI have access to the following benefits:
Medical, Dental, Vision Coverage – Effective first day of the month following employment
Short-Term and Long-Term Disability Paid by Employer
Life Insurance for Employee in the amount of $25,000 paid by Employer.
401K – Eligible after 3 months. 4% Employer Match with 100% vestment
3 weeks paid vacation, which accrues per pay period.
9 Paid Holidays and a Floating Holiday per year.
Pet Insurance
Hospital Indemnity, Accident, and Critical Illness Insurance Options
On-Site Weight Room
Pay is competitive and commiserate with experience.
Required Knowledge, Abilities and Working Conditions Knowledge of: Customer service techniques/skills, safety rules and procedures, the organization’s policies and procedures. Basic understanding of clinical office operations.
Abilities: Multitask and work independently with minimal supervision. Communicate information clearly and effectively. Standing, bending, stooping, sitting, walking, reaching above and below shoulder, repetitive use of hands to operate office equipment. Sit and/or stand for extended periods of time.
Working Conditions: Standard office/clinical office setting. May require weekend, evening, and holiday hours. May be exposed to clients who are potentially angry or violent. General exposure to standard office equipment (computers, monitors, copiers, etc.).
Qualifications And Education Requirements
Experience in working with Microsoft Office products, including email.
Experience with using and navigating Electronic Health Records (EHR) and other industry related types of applications.
High School Diploma or Equivalent
Minimum two (2) years of experience working in a standard office/clinical office environment.
Experience working in a mental health and/or addiction treatment agency a plus.
Emerge Recovery & Trade Initiative is an Equal Opportunity Employer
Seniority level
Entry level
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries: Non-profit Organizations
Referrals increase your chances of interviewing at Emerge Recovery & Trade Initiative by 2x
Get notified about new Clinical Support Specialist jobs in Xenia, OH.
#J-18808-Ljbffr