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Chick-fil-A Glenwood Place (FSU)

AM Front of House Shift Leader

Chick-fil-A Glenwood Place (FSU), Atlanta, Georgia, United States, 30383

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AM Front of House Shift Leader

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Chick‑fil‑A Glenwood Place (FSU) .

Chick‑fil‑A Glenwood Place is looking for an energetic and dependable AM Front of House (FOH) Shift Lead to help oversee our guest‑facing operations. As a Shift Lead, you will play a vital role in ensuring excellent guest experiences, leading a team with positivity, and keeping operations running smoothly during your shift.

Pay Range:

$18.00 – $19.00 per hour

Shift Availability:

5:00 AM – 5:00 PM (must have full availability for one of these shifts).

Important:

All applicants must submit a

resume

to be considered for leadership positions.

Responsibilities

Lead FOH team members during assigned shifts to ensure smooth, efficient operations.

Deliver and model exceptional guest service with speed, accuracy, and hospitality.

Train, coach, and develop team members to reach their full potential.

Communicate effectively with BOH and Drive‑Thru teams for seamless service.

Support opening and closing responsibilities as scheduled.

Monitor guest satisfaction, dining room cleanliness, and service quality.

Skills & Attributes

Desire to lead, motivate, and inspire others.

Outgoing and friendly personality with excellent communication skills.

Dependable leader with strong problem‑solving abilities.

Results‑driven and quick decision maker.

Goal‑oriented with a focus on guest satisfaction and team success.

Ability to de‑escalate guest concerns with professionalism.

Requirements

Friday and Saturday availability required.

Minimum 2 years of leadership or management experience in food service or retail.

Ability to open the restaurant (for AM shift leads).

Exceptions may be made at the discretion of the Operator.

Benefits

Competitive pay.

Free employee meals during shift.

Opportunities for advancement and ongoing leadership training.

Positive and team‑oriented work culture.

Sundays off.

Flexible schedule.

Health, dental, and vision insurance.

401(k).

Work Schedule

Night shift

Monday to Friday

8‑hour shift

10‑hour shift

12‑hour shift

Day shift

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Restaurants

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