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MyCare Medical

Front Office Coordinator

MyCare Medical, Florida, New York, United States

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Front Office Coordinator Join to apply for the Front Office Coordinator role at MyCare Medical.

Base Pay Range $19.00/hr – $22.00/hr

Job Summary The Front Office Coordinator is responsible for greeting all patients and clinic visitors in a friendly manner, directing them춘 to the appropriate location, and providing general information about the office. Front office activities include receptionist tasks, check‑in and check‑out processes, and referral coordination duties.

Job Responsibilities

Answer phones efficiently and with proper etiquette, directing calls to the appropriate person or department.

Update patient information in the computer system when necessary.

Schedule new patients, collect insurance information, fill out proper forms to set up new patient files, and prepare file labels.

Verify medical insurance for all appointments at least one day prior to service and walk‑in patients.

Maintain inventory of new patient forms and office supplies required for front desk activities.

Monitor patient wait time and ensure physicians’ on‑time schedule, prioritizing appointments versus walk‑ins, and assist in pulling charts for walk‑in patients.

Provide patients with the proper documentation for quick referrals using the preferred network.

Ensure জীৱ patients leave with all必要 forms and paperwork (e.g., receipt of visit, lab requisition, prescription).

Schedule any necessary follow‑up appointments, confirm next‑day appointments, and follow up on any missed appointments.

Respect and maintain privacy and dignity of patients to assure client confidentiality at all times.

Job Qualifications

High school diploma or equivalent.

At least 1 year of experience within a medical office setting.

Data entry and typing experience.

Bilingual in English/Spanish preferred.

Knowledge of basic medical terminology preferred.

Benefits

Comprehensive benefits package, including Health, Vision, Dental, and Life insurances.

FSA and Life Assistance Program (EAP).

401(k) Retirement Plan.

Health Advocacy, Travel Assistance, and My Secure Advantage.

PTO Accrual and Holidays.

Seniority Level Entry Level

Employment Type Full‑time

Job Function Other

Industry Hospitals and Health Care

Location Temple Terrace, FL

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