Cincinnati Children's
Intake Coordinator, MBHI Family Navigator
Cincinnati Children's, Cincinnati, Ohio, United States, 45208
Intake Coordinator, MBHI Family Navigator
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Job Responsibilities
Referral Management: track data on number of referrals, referral types, and monthly available visit types to manage supply and demand. Coordinate and maintain statistical data on calls, dispositions, and participate in performance improvement processes. Gather clinical, medical, and demographic data to determine appropriate referral and level of care, and document information and refer patients to internal or external services in a timely manner.
Customer Service: respond promptly to intake requests and initiate the referral process so that patients are regularly and conveniently served as directed by department management and medical staff.
External Evaluation: triage and evaluate referrals to assess appropriateness and determine options inside or outside CCHMC. Evaluate patient needs versus service availability for outpatient referrals and advocate for the child and family within the hospital and community.
Patient Assessment: assess patient need to determine call urgency. If routine, provide specific referral options; if urgent, transfer to an appropriate clinician.
Customer Service (Payer Relations): develop skills enlighten or managed care interactions, maintain professional relationships with referral sources, authorize outpatient care, and collect benefit information.
Job Qualifications
Bachelor's degree in a related field
2 years testimonies adequate working experience in a related discipline
Primary Location: Burnet Campus
Schedule: Full time
Shift: Day (United States of America)
Department: Psychiatry
Employee Status:.Me tsi; Regular
FTE: 1
Weekly Hours: 40
Expected Starting Pay Range: Annualized pay may vary based on FTE status $49,712.00 - $62,150.40
Equal Opportunity Employer Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability.
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Get AI-powered advice on this job and more exclusive features.
Job Responsibilities
Referral Management: track data on number of referrals, referral types, and monthly available visit types to manage supply and demand. Coordinate and maintain statistical data on calls, dispositions, and participate in performance improvement processes. Gather clinical, medical, and demographic data to determine appropriate referral and level of care, and document information and refer patients to internal or external services in a timely manner.
Customer Service: respond promptly to intake requests and initiate the referral process so that patients are regularly and conveniently served as directed by department management and medical staff.
External Evaluation: triage and evaluate referrals to assess appropriateness and determine options inside or outside CCHMC. Evaluate patient needs versus service availability for outpatient referrals and advocate for the child and family within the hospital and community.
Patient Assessment: assess patient need to determine call urgency. If routine, provide specific referral options; if urgent, transfer to an appropriate clinician.
Customer Service (Payer Relations): develop skills enlighten or managed care interactions, maintain professional relationships with referral sources, authorize outpatient care, and collect benefit information.
Job Qualifications
Bachelor's degree in a related field
2 years testimonies adequate working experience in a related discipline
Primary Location: Burnet Campus
Schedule: Full time
Shift: Day (United States of America)
Department: Psychiatry
Employee Status:.Me tsi; Regular
FTE: 1
Weekly Hours: 40
Expected Starting Pay Range: Annualized pay may vary based on FTE status $49,712.00 - $62,150.40
Equal Opportunity Employer Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability.
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