Trulite
Regional Credit Manager
Salary range: $50,000 - $60,000
Trulite
is growing! We are looking for a
Regional Credit Manager . WHO YOU ARE: A Regional Credit Manager who can support our customers by managing their credit and collections needs with professionalism and care. This role combines financial analysis with customer service, reviewing credit, setting appropriate credit lines, and working closely with customers to resolve outstanding balances. You will make and receive calls, negotiate payment arrangements, and ensure timely payments while providing a positive experience and maintaining compliance with applicable laws. Success in this role means reducing risk and bad debt, while building trust and long-term relationships with our customers. What you will be doing: Make at least 50 outbound calls a day. Assess credit risk and establish credit limits and new customer accounts. Analyze customer financial statements. Use and interpret Experian and NACM credit reports. Conduct collection calls and customer visits to collect Accounts Receivable. Negotiate customer disputes to resolve and document root causes. Provide customer service and develop relationships with internal/external customers and branches. Maintain accurate credit and collection files, documenting efforts for each customer. Review collection reports to monitor collection status and evaluate policies. Establish work standards, develop objectives, and maintain effective workflows. Collaborate with the Sales Team to research Customer Account issues. Communicate credit policies and procedures to company personnel through training and counseling. Participate in department projects and cross-functional teams to drive improvements. Other tasks as assigned. Skills You Bring: Minimum of 4 years experience in Credit, Collections, or Accounts Receivable. Minimum of 4 years in a Customer Facing role. 1-3 years experience in a Call Center environment. Experience pulling and manipulating reports from Experian. Associate degree required; bachelors in accounting or finance preferred. Proficiency in Math and Accounting skills. Financial Analysis proficiency. Intermediate knowledge of Microsoft Word and Excel. Excellent communication skills, especially in persuasion and influence. Self-motivated with minimal supervision. Strong attention to detail and organizational skills. Strong analytical and problem-solving skills. Excellent customer service and interpersonal skills. Right-first-time attitude. Ability to manage multiple projects successfully. Strong personal and business ethics. Why Trulite: Trulite offers comprehensive benefits, including immediate access to health, dental, vision, and life insurance, as well as short/long-term disability coverage. We provide wellness programs, financial training, and a 100% vested 401(k) match after one year. We also match contributions to Health Savings Accounts (HSAs), which are vested immediately. Our benefits are designed to support your physical and financial well-being, demonstrating how much we value our employees and their financial independence. We are an Equal Opportunity Employer, embracing diversity in age, race, gender identity, ethnicity, disability, and other characteristics that make our employees unique. #J-18808-Ljbffr
is growing! We are looking for a
Regional Credit Manager . WHO YOU ARE: A Regional Credit Manager who can support our customers by managing their credit and collections needs with professionalism and care. This role combines financial analysis with customer service, reviewing credit, setting appropriate credit lines, and working closely with customers to resolve outstanding balances. You will make and receive calls, negotiate payment arrangements, and ensure timely payments while providing a positive experience and maintaining compliance with applicable laws. Success in this role means reducing risk and bad debt, while building trust and long-term relationships with our customers. What you will be doing: Make at least 50 outbound calls a day. Assess credit risk and establish credit limits and new customer accounts. Analyze customer financial statements. Use and interpret Experian and NACM credit reports. Conduct collection calls and customer visits to collect Accounts Receivable. Negotiate customer disputes to resolve and document root causes. Provide customer service and develop relationships with internal/external customers and branches. Maintain accurate credit and collection files, documenting efforts for each customer. Review collection reports to monitor collection status and evaluate policies. Establish work standards, develop objectives, and maintain effective workflows. Collaborate with the Sales Team to research Customer Account issues. Communicate credit policies and procedures to company personnel through training and counseling. Participate in department projects and cross-functional teams to drive improvements. Other tasks as assigned. Skills You Bring: Minimum of 4 years experience in Credit, Collections, or Accounts Receivable. Minimum of 4 years in a Customer Facing role. 1-3 years experience in a Call Center environment. Experience pulling and manipulating reports from Experian. Associate degree required; bachelors in accounting or finance preferred. Proficiency in Math and Accounting skills. Financial Analysis proficiency. Intermediate knowledge of Microsoft Word and Excel. Excellent communication skills, especially in persuasion and influence. Self-motivated with minimal supervision. Strong attention to detail and organizational skills. Strong analytical and problem-solving skills. Excellent customer service and interpersonal skills. Right-first-time attitude. Ability to manage multiple projects successfully. Strong personal and business ethics. Why Trulite: Trulite offers comprehensive benefits, including immediate access to health, dental, vision, and life insurance, as well as short/long-term disability coverage. We provide wellness programs, financial training, and a 100% vested 401(k) match after one year. We also match contributions to Health Savings Accounts (HSAs), which are vested immediately. Our benefits are designed to support your physical and financial well-being, demonstrating how much we value our employees and their financial independence. We are an Equal Opportunity Employer, embracing diversity in age, race, gender identity, ethnicity, disability, and other characteristics that make our employees unique. #J-18808-Ljbffr