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Trulite

Regional Credit Manager

Trulite, Salt Lake City, Utah, United States, 84193

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This role is not open for submissions from outside staffing agencies. Regional Credit Manager

Salary range: $50,000 - $60,000 Trulite

is growing! We are looking for a

Regional Credit Manager . Who You Are:

A Regional Credit Manager who can support our customers by managing their credit and collections needs with professionalism and care. This role combines financial analysis with customer service, reviewing credit, setting appropriate credit lines, and working closely with customers to resolve outstanding balances. Youll make and receive calls, negotiate payment arrangements, and ensure timely payments while providing a positive experience and maintaining compliance with applicable laws. Success in this role means reducing risk and bad debt, while building trust and long-term relationships with our customers. What You Will Be Doing:

Make at least 50 outbound calls a day. Assess credit risk and establish credit limits and new customer accounts. Analyze customer financial statements. Use and interpret Experian and NACM credit reports. Conduct collection calls and customer visits to collect Accounts Receivables. Negotiate customer disputes to resolve issues and document root causes. Provide customer service and develop relationships with internal/external customers and branches. Maintain accurate credit and collection files, documenting efforts for each customer. Review collection reports to monitor status and evaluate collection policies. Establish work standards, develop objectives, and maintain effective workflows and procedures. Collaborate with the Sales Team to research Customer Account issues. Train, counsel, advise, and communicate credit policies and procedures to company personnel. Participate in major department projects and cross-functional teams to drive improvements. Other tasks as assigned. Skills You Bring:

Minimum of 4 years in Credit, Collections, or Accounts Receivable. Minimum of 4 years in a Customer Facing role. 1-3 years in a Call Center environment. Experience pulling and manipulating reports from Experian. Associate degree required; bachelors degree in accounting or finance preferred. Proficiency in Math and Accounting. Financial Analysis skills. Intermediate knowledge of Microsoft Word and Excel. Excellent communication skills, especially in persuasion and influence. Self-motivated with minimal supervision. Strong attention to detail. Analytical and problem-solving skills. Excellent customer service and interpersonal skills. A right-first-time attitude. Strong organizational skills for managing multiple projects. Strong ethics and professionalism. Why Trulite:

Trulite offers comprehensive benefits including health, dental, vision, and life insurance, as well as short/long-term disability coverage. We provide a wellness initiative, financial training, and a 100% vested 401k match after one year. Our benefits are designed to support your physical and financial well-being. We value diversity and are an Equal Opportunity Employer. #J-18808-Ljbffr