TRSS
Customer Success Manager, Global and Large Law
TRSS, Washington, District of Columbia, us, 20022
Employer Industry: Legal Technology Solutions
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Why consider this job opportunity: - Salary up to $193,700 - Flexibility to work from anywhere for up to 8 weeks per year - Comprehensive benefits including flexible vacation, mental health days, and tuition reimbursement - Opportunities for career development and continuous learning - Award-winning culture focused on inclusion, belonging, and work-life balance - Chance to make a real-world impact in the legal sector by promoting justice and transparency
What to Expect (Job Responsibilities): - Collaborate with customers to develop tailored use cases that address their specific business challenges - Ensure seamless integration of solutions into customer workflows, utilizing internal training resources as necessary - Build and maintain strong relationships with customers, providing strategic guidance throughout their journey - Identify opportunities to optimize customer outcomes and recommend best practices aligning with their business objectives - Advocate for customer needs by sharing feedback with internal teams to influence product enhancements
What is Required (Qualifications): - A law degree, formal legal education, or substantial experience working with large law firms or legal professionals - Experience in Customer Success, Account Management, or a related role, ideally within SaaS or subscription-based business models - Proven ability to understand customer-specific use cases and recommend tailored solutions - Strong interpersonal and communication skills to build trusted relationships with customers - Experience working collaboratively with Sales, Product, Marketing, and Support teams
How to Stand Out (Preferred Qualifications): - Familiarity with legal technology or AI-driven platforms - A proactive, personable approach to problem-solving with a focus on measurable outcomes
#LegalTech #CustomerSuccess #CareerGrowth #FlexibleWork #ImpactfulWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Why consider this job opportunity: - Salary up to $193,700 - Flexibility to work from anywhere for up to 8 weeks per year - Comprehensive benefits including flexible vacation, mental health days, and tuition reimbursement - Opportunities for career development and continuous learning - Award-winning culture focused on inclusion, belonging, and work-life balance - Chance to make a real-world impact in the legal sector by promoting justice and transparency
What to Expect (Job Responsibilities): - Collaborate with customers to develop tailored use cases that address their specific business challenges - Ensure seamless integration of solutions into customer workflows, utilizing internal training resources as necessary - Build and maintain strong relationships with customers, providing strategic guidance throughout their journey - Identify opportunities to optimize customer outcomes and recommend best practices aligning with their business objectives - Advocate for customer needs by sharing feedback with internal teams to influence product enhancements
What is Required (Qualifications): - A law degree, formal legal education, or substantial experience working with large law firms or legal professionals - Experience in Customer Success, Account Management, or a related role, ideally within SaaS or subscription-based business models - Proven ability to understand customer-specific use cases and recommend tailored solutions - Strong interpersonal and communication skills to build trusted relationships with customers - Experience working collaboratively with Sales, Product, Marketing, and Support teams
How to Stand Out (Preferred Qualifications): - Familiarity with legal technology or AI-driven platforms - A proactive, personable approach to problem-solving with a focus on measurable outcomes
#LegalTech #CustomerSuccess #CareerGrowth #FlexibleWork #ImpactfulWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr