Thomson Reuters
Customer Success Manager, Global and Large Law
Thomson Reuters, Seattle, Washington, us, 98127
Employer Industry: Legal Technology Solutions
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
Why consider this job opportunity: - Salary up to $193,700 - Flexibility to work from anywhere for up to 8 weeks per year - Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement - Opportunities for career development and skill enhancement through dedicated programs - Globally recognized culture promoting inclusion, belonging, and work-life balance - Make a real-world impact by supporting justice, truth, and transparency
What to Expect (Job Responsibilities): - Collaborate with customers to design tailored use cases that address their specific business challenges - Ensure seamless integration of solutions into customer workflows through training and support - Engage regularly with customers to provide strategic guidance and build trusted relationships - Identify opportunities for customer outcome optimization and address needs proactively - Advocate for customer feedback to influence product enhancements and features
What is Required (Qualifications): - A law degree, formal legal education, or substantial experience working with large law firms - Experience in Customer Success, Account Management, or a related role, ideally within SaaS or subscription-based models - Proven ability to understand and recommend tailored solutions for customer-specific use cases - Strong interpersonal and communication skills with a customer-centric mindset - Experience working cross-functionally with Sales, Product, Marketing, and Support teams
How to Stand Out (Preferred Qualifications): - Familiarity with legal technology or AI-driven platforms - A proactive and personable approach to problem-solving - Experience in building trusted relationships as a strategic advisor
#LegalTech #CustomerSuccess #CareerGrowth #WorkLifeBalance #InclusionAndDiversity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
Why consider this job opportunity: - Salary up to $193,700 - Flexibility to work from anywhere for up to 8 weeks per year - Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement - Opportunities for career development and skill enhancement through dedicated programs - Globally recognized culture promoting inclusion, belonging, and work-life balance - Make a real-world impact by supporting justice, truth, and transparency
What to Expect (Job Responsibilities): - Collaborate with customers to design tailored use cases that address their specific business challenges - Ensure seamless integration of solutions into customer workflows through training and support - Engage regularly with customers to provide strategic guidance and build trusted relationships - Identify opportunities for customer outcome optimization and address needs proactively - Advocate for customer feedback to influence product enhancements and features
What is Required (Qualifications): - A law degree, formal legal education, or substantial experience working with large law firms - Experience in Customer Success, Account Management, or a related role, ideally within SaaS or subscription-based models - Proven ability to understand and recommend tailored solutions for customer-specific use cases - Strong interpersonal and communication skills with a customer-centric mindset - Experience working cross-functionally with Sales, Product, Marketing, and Support teams
How to Stand Out (Preferred Qualifications): - Familiarity with legal technology or AI-driven platforms - A proactive and personable approach to problem-solving - Experience in building trusted relationships as a strategic advisor
#LegalTech #CustomerSuccess #CareerGrowth #WorkLifeBalance #InclusionAndDiversity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr