LHH Recruitment Solutions
Support Services Representative
LHH Recruitment Solutions, Albuquerque, New Mexico, United States, 87101
LHH is looking for a detail-oriented and customer-focused
Customer Service & Contract Support Specialist
to join our client's team on a temporary basis. If you have experience in automotive, car dealership finance, or understand debits and credits, this is a great opportunity to bring your skills to a fast-paced, hybrid work environment.
Job Title:
Customer Service & Contract Support Specialist Location:
Hybrid - 3 days onsite in Albuquerque, NM | 2 days remote End-of-Month:
Mandatory attendance and overtime as needed, including the last Saturday of the month if it falls on a weekend (no Sunday work required) What You'll Do Answer incoming calls and resolve contract-related questions Support underwriting inquiries and vehicle eligibility checks Process new business and cancellations accurately Perform basic account reconciliation and billing transactions Manage department and personal email communications Maintain service level agreements (SLAs) and compliance standards Read and interpret vehicle service contract language Collaborate on special projects and assist with month-end processing What You Bring Experience in automotive, dealership finance, or related fields preferred Basic understanding of debits, credits, and account reconciliation Strong customer service and problem-solving skills Excellent reading comprehension and attention to detail Ability to work independently and in a high-volume, fast-paced environment Proficiency in Microsoft Office (Word, Excel, Outlook) Strong verbal and written communication skills Why This Role?
This is more than just a customer service job-it's a chance to be part of a team that values accuracy, urgency, and professionalism. You'll play a key role in supporting our contract holders and internal teams while gaining valuable experience in a dynamic industry.
Pay:
$18-$19/hour Start Date:
ASAP Schedule: Training:
M-F, 7:30 AM - 4:00 PM MT (3-6 weeks) Regular:
M-F, 9:30 AM - 6:00 PM MT Pay Details:
$18.00 to $19.00 per hour
Search managed by:
Jessica Starr
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Customer Service & Contract Support Specialist
to join our client's team on a temporary basis. If you have experience in automotive, car dealership finance, or understand debits and credits, this is a great opportunity to bring your skills to a fast-paced, hybrid work environment.
Job Title:
Customer Service & Contract Support Specialist Location:
Hybrid - 3 days onsite in Albuquerque, NM | 2 days remote End-of-Month:
Mandatory attendance and overtime as needed, including the last Saturday of the month if it falls on a weekend (no Sunday work required) What You'll Do Answer incoming calls and resolve contract-related questions Support underwriting inquiries and vehicle eligibility checks Process new business and cancellations accurately Perform basic account reconciliation and billing transactions Manage department and personal email communications Maintain service level agreements (SLAs) and compliance standards Read and interpret vehicle service contract language Collaborate on special projects and assist with month-end processing What You Bring Experience in automotive, dealership finance, or related fields preferred Basic understanding of debits, credits, and account reconciliation Strong customer service and problem-solving skills Excellent reading comprehension and attention to detail Ability to work independently and in a high-volume, fast-paced environment Proficiency in Microsoft Office (Word, Excel, Outlook) Strong verbal and written communication skills Why This Role?
This is more than just a customer service job-it's a chance to be part of a team that values accuracy, urgency, and professionalism. You'll play a key role in supporting our contract holders and internal teams while gaining valuable experience in a dynamic industry.
Pay:
$18-$19/hour Start Date:
ASAP Schedule: Training:
M-F, 7:30 AM - 4:00 PM MT (3-6 weeks) Regular:
M-F, 9:30 AM - 6:00 PM MT Pay Details:
$18.00 to $19.00 per hour
Search managed by:
Jessica Starr
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance