Basney BMW Mazda
The Service Lane Assistant at Basney BMW Mazda is responsible for providing excellent customer service and support for the service department. This individual will work closely with customers and service advisors to ensure a smooth and efficient service experience. This is a full-time hourly position in the auto industry located in South Bend, Indiana.
Responsibilities:
Greet customers and assist them with checking in for their service appointments
Pick up and deliver customer vehicles and or customers
Maintain a clean and organized service lane area
Assist with checking in and out loaner vehicles
Communicate updates and information to customers regarding their vehicle status
Provide support to service advisors and technicians as needed
Other duties as assigned by management
Requirements:
Clean Driving record and ability to drive customer and company vehicles
High school diploma or equivalent
Previous customer service experience, preferably in the automotive industry
Excellent communication and interpersonal skills
Strong organizational and time-management skills
Ability to work in a fast-paced environment
Basic knowledge of automotive terminology and procedures is a plus
Must be able to work full-time hours and occasional weekends as needed
Benefits:
Paid on a weekly basis
Health insurance, retirement plans, and paid time off
Employee discounts
About the Company:
Basney BMW Mazda is an equal opportunity employer. We value diversity and strive to create an inclusive and supportive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. We are committed to providing reasonable accommodations for individuals with disabilities in the recruitment and hiring process.
Responsibilities:
Greet customers and assist them with checking in for their service appointments
Pick up and deliver customer vehicles and or customers
Maintain a clean and organized service lane area
Assist with checking in and out loaner vehicles
Communicate updates and information to customers regarding their vehicle status
Provide support to service advisors and technicians as needed
Other duties as assigned by management
Requirements:
Clean Driving record and ability to drive customer and company vehicles
High school diploma or equivalent
Previous customer service experience, preferably in the automotive industry
Excellent communication and interpersonal skills
Strong organizational and time-management skills
Ability to work in a fast-paced environment
Basic knowledge of automotive terminology and procedures is a plus
Must be able to work full-time hours and occasional weekends as needed
Benefits:
Paid on a weekly basis
Health insurance, retirement plans, and paid time off
Employee discounts
About the Company:
Basney BMW Mazda is an equal opportunity employer. We value diversity and strive to create an inclusive and supportive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. We are committed to providing reasonable accommodations for individuals with disabilities in the recruitment and hiring process.