New Jersey Staffing
Desktop Support Technician
One of our customers is looking to hire an on-site desktop support technician to work at their support bar. The support bar is a walk up environment where associates can come in to have their computers and mobile devices serviced. They will also work off tickets that people are created by associates and contract employees. The candidate should have excellent customer service skills as well as technical skills with all Mac devices. The environment is a mix of Windows and Mac but priority is Mac knowledge. Skills and Requirements: 3-5 years of experience supporting Mac devices both mobile, iPad and MacBooks and MacOS Prior experience working in the genius bar is highly preferred Experience supporting JAMF for Mac Experience supporting Microsoft Office and Office 365 Experience using some kind of ServiceNow or some other ticketing system Intune experience Global protect (network SASS solution experience) We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
One of our customers is looking to hire an on-site desktop support technician to work at their support bar. The support bar is a walk up environment where associates can come in to have their computers and mobile devices serviced. They will also work off tickets that people are created by associates and contract employees. The candidate should have excellent customer service skills as well as technical skills with all Mac devices. The environment is a mix of Windows and Mac but priority is Mac knowledge. Skills and Requirements: 3-5 years of experience supporting Mac devices both mobile, iPad and MacBooks and MacOS Prior experience working in the genius bar is highly preferred Experience supporting JAMF for Mac Experience supporting Microsoft Office and Office 365 Experience using some kind of ServiceNow or some other ticketing system Intune experience Global protect (network SASS solution experience) We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.