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Canonical

Cloud Field Engineering Manager

Canonical, Sacramento, California, United States, 95828

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Cloud Field Engineering Manager

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This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and data centers. The scope includes cloud offerings from Ubuntu, virtualization, Kubernetes, to open source solutions like MLops platforms and data platforms. As Canonical expands into new industries such as telecom, finance, healthcare, and media, we develop new open source solutions to meet their needs.

We believe Engineering Managers should be outstanding engineers, capable of troubleshooting technical issues and engaging in technical presales. They should contribute technically but focus more on guiding the team's direction, focus, and delivery. We also focus on growing management skills and soft skills training for engineers interested in management roles.

Our goal is to make open source easier, reliable, and secure, aiming to provide 'most software to most companies'. We select engineers globally for brilliance and motivation to advance open source. Our managers help teams achieve their potential and take pride in their results.

The role of a Cloud Field Engineering Manager at Canonical The team of cloud solutions architects works directly with customers to design private and public cloud solutions tailored to their workloads. Technologies include on-premise solutions like OpenStack, MicroCloud, Ceph, and deployable solutions like Kubernetes, Kubeflow, Spark, PostgreSQL. Managers and team members deploy, test, and hand over solutions, and participate in presales for technical advice.

The manager handles line management, career guidance, talent development, technical representation, collaboration, and active participation in presales to meet quarterly goals.

Location: This role is home-based, managing a team in your time zone.

What your day will look like

Lead and develop a team of Field engineers in Presales and Professional Services

Solve customer problems by promoting technologies and acting as a trusted advisor

Work remotely within a single major time zone

Coach, mentor, and provide career development feedback

Identify and measure team health indicators

Implement disciplined engineering processes

Represent your team and products to stakeholders, partners, and customers

Develop and promote engineering and organizational practices

Plan and manage progress on goals and projects

Participate in leadership team collaborations

What we are looking for in you

Knowledge of cloud computing concepts & technologies (Kubernetes, OpenStack, AWS, GCP, Azure, Ceph)

Practical Linux and networking knowledge

Experience in technical presales

Dynamic, proactive, and people-oriented personality

Excellent communication skills in English

Passion for developing and growing people

Experience leading, coaching, mentoring engineers

Organized with a focus on timely, high-quality results

Strong academic background

Willingness to travel up to 40%

Additional skills that you might also bring

Second language (Spanish or French preferred)

Python knowledge

Experience collaborating with external partners

Stakeholder feedback for engineering roadmaps

What we offer you We offer competitive worldwide compensation, annual reviews, performance bonuses, and benefits aligned with local needs. Perks include:

Distributed work environment with biannual in-person team sprints

USD 2,000 annual learning and development budget

Recognition rewards, annual leave, parental leave, Employee Assistance Programme

Travel opportunities and company event upgrades

About Canonical Canonical is a leading open source company, publisher of Ubuntu, and innovator in AI, IoT, and cloud. We hire globally, uphold high standards, and foster a remote-first culture since 2004. We challenge you to think differently, work smarter, learn new skills, and excel.

Canonical is an equal opportunity employer We are committed to diversity and inclusion, providing fair consideration regardless of background or identity.

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