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Canonical

Cloud Field Engineering Manager

Canonical, New York, New York, us, 10261

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Cloud Field Engineering Manager

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This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and data centers. The role involves working across cloud offerings, from Ubuntu to virtualization, private cloud, Kubernetes, and open source solutions like MLops platforms and data platforms. As Canonical expands into industries like telco, finance, healthcare, and media, we develop new open source solutions to meet their needs.

We believe Engineering Managers should be outstanding engineers, capable of troubleshooting technical issues, engaging in presales conversations, and contributing to project delivery. They should also focus on shaping team direction, focus, and growth. We develop management skills and train engineers interested in soft skills to become managers.

Our goal is to make open source easier, reliable, and secure, aiming to provide 'most software to most companies.' We select engineers globally for brilliance and motivation. Our managers help teams achieve more and feel proud of their results.

The role of a Cloud Field Engineering Manager at Canonical The team of cloud solutions architects works directly with customers to design private and public cloud solutions, including products like Openstack, MicroCloud, Ceph, Kubernetes, Kubeflow, Spark, PostgreSQL, etc. Managers and team members deploy, test, and hand over solutions, and participate in presales to advise during sales processes.

The manager is responsible for line management, career guidance, technical representation, collaboration, and active participation in presales to meet quarterly goals.

Location This role is home-based, managing a team in your time zone.

What your day will look like

Lead and develop a team of Field engineers in Presales and Professional Services

Solve customer problems and be a trusted advisor

Work remotely in a single major time zone

Coach, mentor, and provide career development feedback

Identify and measure team health indicators

Implement disciplined engineering processes

Represent your team and product to stakeholders, partners, and customers

Develop and promote engineering and organizational practices

Plan and manage progress on goals and projects

Participate in leadership collaboration

What we are looking for in you

Knowledge of cloud computing concepts & technologies (Kubernetes, Openstack, AWS, GCP, Azure, Ceph)

Practical Linux and networking knowledge

Experience in technical presales

Dynamic, project-loving personality with strong communication skills in English

Passion and experience in developing and growing people

Leadership, coaching, and mentoring skills

Organizational ability to ensure timely, high-quality results

Strong academic background

Willingness to travel up to 40%

Additional skills that you might also bring

Second language (Spanish or French)

Python knowledge

Experience with external partners

Experience with internal teams and stakeholder feedback

What we offer you We offer a global, remote-friendly environment with competitive compensation, annual reviews, performance bonuses, benefits, and opportunities for travel and personal development.

About Canonical Canonical is a leading open source company, publisher of Ubuntu, committed to innovation and excellence. Since 2004, we've been a remote-first company, fostering a diverse and inclusive workplace.

Canonical is an equal opportunity employer We value diversity and are committed to fair consideration of all applications.

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