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Canonical

Cloud Field Engineering Manager

Canonical, Cincinnati, Ohio, United States, 45208

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Cloud Field Engineering Manager

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This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions across public clouds and data centers. The role involves working with a range of cloud offerings, from Ubuntu to virtualization, private cloud, Kubernetes, and advanced open source solutions like MLops platforms and data platforms.

We value engineering managers who are outstanding engineers, comfortable troubleshooting and engaging in technical presales. They should contribute technically while shaping team direction and focus. We also invest in developing soft skills and management capabilities.

Our goal is to make open source easier, more reliable, and more secure, aiming to provide 'most software to most companies'. We select talented and motivated engineers globally, and our managers help their teams achieve and feel proud of their results.

The role of a Cloud Field Engineering Manager at Canonical The team of cloud solutions architects works directly with customers to design private and public cloud solutions tailored to their workloads. Technologies include Openstack, MicroCloud, Ceph, Kubernetes, Kubeflow, Spark, PostgreSQL, among others. Managers oversee deployment, testing, and handover, and participate in presales technical advice.

The manager is responsible for line management, career guidance, technical representation, collaboration, and active participation in presales to meet quarterly goals.

Location This role is home-based, managing a team in your time zone.

Daily responsibilities include:

Leading and developing a team of engineers in presales and professional services

Solving customer problems by promoting technologies and acting as a trusted advisor

Remote work within a single major time zone

Mentoring and providing career development feedback

Monitoring team health indicators

Implementing disciplined engineering processes

Representing your team and products to stakeholders, partners, and customers

Developing engineering and organizational practices

Planning and managing project progress

Collaborating with leadership teams

Candidate requirements:

Knowledge of cloud computing technologies like Kubernetes, Openstack, AWS, GCP, Azure, Ceph

Practical Linux and networking skills

Experience in technical presales

Dynamic personality with project engagement and people interaction skills

Excellent English communication skills

Passion for developing and growing people

Experience leading and mentoring engineers

Organizational skills to ensure timely, high-quality results

Strong academic background

Willingness to travel up to 40%

Additional desirable skills:

Spanish or French language skills

Python programming knowledge

Experience with external partnerships

Stakeholder feedback experience for engineering roadmaps

What we offer:

Distributed work environment with biannual in-person team sprints

USD 2,000 annual learning and development budget

Annual compensation review and performance bonuses

Comprehensive benefits including leave, parental leave, assistance programs, travel opportunities, and travel upgrades

About Canonical Canonical pioneers open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We hire globally, uphold high standards, and expect excellence. Since 2004, we've been a remote-first company, encouraging innovative thinking and skill development.

Equal Opportunity Statement We promote a discrimination-free workplace, valuing diverse backgrounds and perspectives, and ensure fair application review regardless of identity.

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