Customer Account Coordinator

Customer Account Coordinator
Up to $55,000 Annually | Direct Hire | Hybrid (after 90 days) | Located in Solana Beach
A well-known and respected organization is seeking a professional and detail-oriented Customer Account Coordinator to join their dynamic team. This is a direct hire position offering long-term growth, excellent benefits, and a hybrid work schedule after 90 days of in-office training.
The ideal candidate will be highly organized, proactive, and customer-focused with excellent communication and problem-solving skills. You'll serve as the primary point of contact for clients, managing account information, responding to inquiries, and ensuring all customer needs are met with a high level of professionalism and accuracy.
Key Responsibilities:

• Act as the main point of contact for assigned customer accounts
  
• Maintain and update client records in CRM and internal systems
  
• Respond promptly to client inquiries via phone and email
  
• Coordinate with internal teams to resolve billing, order, or service issues
  
• Ensure a high level of client satisfaction through proactive communication
  
• Track account activity and report discrepancies or concerns
  
• Process new orders, renewals, and account changes accurately
  
• Support sales, operations, and customer success teams as needed
  

Qualifications:

• Bachelor's degree required
  
• 1-3 years of experience in account coordination, customer service, or administrative support
  
• Strong written and verbal communication skills
  
• High attention to detail and organizational skills
  
• Proficiency in Microsoft Office
  

Compensation & Schedule:

• Salary: $50,000 - $55,000 annually DOE
  
• Full-time, direct hire role
  
• Hybrid schedule available after 90 days
  
• Located in Solana Beach, San Diego
  

If you meet the qualifications and are interested in this opportunity, please apply now - we are conducting interviews immediately!
Pay Details: $50,000.00 to $55,000.00 per year
Search managed by: Ciara Norton
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance