Primary Job Title: Phlebotomist Patient Services Representative
Location: Leesburg, VA (Onsite)
Shift/Work Schedule: 1st Shift - East/Monday-Friday 9 am-5:30 pm
Date Posted: 7/18/25
Employment Type: Contract (3 Months)
Job Description:
The Phlebotomist Patient Services Representative II (PSR II) serves as the face of the company for patients visiting for routine healthcare or critical diagnostic tests. This role involves skillfully drawing quality blood samples and preparing them for lab testing while ensuring adherence to established safety and procedural standards. PSR IIs work directly with patients to establish trust and ensure a smooth, confident phlebotomy experience. They are expected to exhibit leadership behaviors, process excellence, and respect for patient confidentiality. Assignments may include doctor's offices, patient service centers, or other sites based on business needs.
Responsibilities:
- Perform daily activities accurately and on schedule under supervision of area supervisor
- Maintain a safe, professional, and welcoming environment for patients
- Execute both forensic and clinical specimen collection with precision
- Verify and confirm patient demographic information and obtain signatures post-venipuncture
- Accurately label and document all specimens in the presence of the patient
- Maintain required documentation and adhere to all compliance standards
- Promote a positive organizational image to patients, peers, and the public
- Ability to deliver high-quality, error-free work in a fast-paced setting
- Work independently with minimal on-site supervision
- Excellent phlebotomy skills, including pediatric and geriatric patients
- Flexible schedule to accommodate weekends, holidays, on-call, and overtime shifts
- Commitment to company policies, safety standards, and guiding principles
- Strong decision-making skills with adherence to established procedures
- Reliable transportation, valid driver's license, and clean driving record (if applicable)
- Willingness to travel and work at multiple locations with short notice
- Ability to prioritize tasks in a high-volume environment
- Demonstrated customer service focus, open communication, adaptability, and business acumen
- Training may take place at varied locations depending on trainer availability
- High school diploma or equivalent required
- Medical assistant or paramedic training preferred
- Phlebotomy certification preferred; required in CA, NV, and WA
- Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections
- At least 2 years in a Patient Service Center environment preferred
- Customer service experience in a retail or service setting preferred
- Data entry/keyboard experience required
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Company:
A leading provider of diagnostic information services, empowering healthier lives through the world's largest clinical lab database. The company delivers insights to help detect and treat disease, encourage wellness, and improve overall healthcare outcomes. Trusted by millions of patients and providers worldwide, it is dedicated to inclusive care, innovation, and delivering value for all stakeholders.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
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