ZipRecruiter
Hybrid Bilingual Call Center Representative $18/hr
ZipRecruiter, Nashville, Tennessee, United States, 37247
Job DescriptionJob Description
Hybrid -
HR & Benefits Customer Support Representatives (CSR)
Location Requirement:
Hybrid - Must live within 25 miles or 45-minute commute from site in Nashville, TN 37214
Start Date:
September 23, 2025
Bilingual Pay Rate
$18/hr.
Training Schedule:
Monday-Friday, 8:30 AM - 5:30 PM CST (through October 31, 2025)
Work Schedule:
Monday-Friday, between 8:00 AM - 9:00 PM CST (final schedule provided before training ends)
Are you ready to launch your career in a role that combines customer service, human resources, and benefits expertise? We're looking for detail-oriented, tech-savvy
Customer Service Professionals
to join our HR & Benefits Customer Support team! If you're passionate about helping others and thrive in a structured, fast-paced environment, this opportunity is for you!
What You'll Do:
Respond to incoming calls and emails from employees and former employees
Resolve HR and benefits-related inquiries with professionalism and empathy
Track, log, and follow up on all transactions and cases
Notify Technical Analysts and Team Managers of recurring issues
Apply and explain HR and benefits policies and regulations
Maintain confidentiality and adhere to data privacy standards
Stay flexible to support peak volume periods and attend all required training sessions
Follow established procedures and work independently on routine tasks
✅
What You Bring:
18+ years of with a High School Diploma or GED
At least 6 months of call center or benefits experience
Bilingual is a plus!
Excellent verbal and written communication skills
Strong multitasking and time management abilities
A dedicated, quiet workspace that passes inspection
Commitment to perfect attendance during training
Background check is required
Tech Requirements:
Internet speed: Minimum 25 Mbps download / 10 Mbps upload / Ping ≤ 175
Must be hardwired to router (no Wi-Fi or 5G setups)
Complete a speed test at Google Fiber Speed Test and submit a screenshot
Participate in a visual workspace inspection prior to starting
We Provide:
All necessary equipment: Laptop, monitor, headset, cables, mouse, and keyboard
Pre-start setup session with onboarding team
Supportive team environment and structured training
Opportunity to grow your skills in HR and benefits support
Ready to make a difference from the comfort of your home?
Apply now and become part of a team that values professionalism, empathy, and excellence in every interaction.
Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to , , , , , status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\nWe have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\nMMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\nWe appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com\r\nGet started on your career journey today! Apply to become a part of the MMC Team!\r\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to , , , , , status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Hybrid -
HR & Benefits Customer Support Representatives (CSR)
Location Requirement:
Hybrid - Must live within 25 miles or 45-minute commute from site in Nashville, TN 37214
Start Date:
September 23, 2025
Bilingual Pay Rate
$18/hr.
Training Schedule:
Monday-Friday, 8:30 AM - 5:30 PM CST (through October 31, 2025)
Work Schedule:
Monday-Friday, between 8:00 AM - 9:00 PM CST (final schedule provided before training ends)
Are you ready to launch your career in a role that combines customer service, human resources, and benefits expertise? We're looking for detail-oriented, tech-savvy
Customer Service Professionals
to join our HR & Benefits Customer Support team! If you're passionate about helping others and thrive in a structured, fast-paced environment, this opportunity is for you!
What You'll Do:
Respond to incoming calls and emails from employees and former employees
Resolve HR and benefits-related inquiries with professionalism and empathy
Track, log, and follow up on all transactions and cases
Notify Technical Analysts and Team Managers of recurring issues
Apply and explain HR and benefits policies and regulations
Maintain confidentiality and adhere to data privacy standards
Stay flexible to support peak volume periods and attend all required training sessions
Follow established procedures and work independently on routine tasks
✅
What You Bring:
18+ years of with a High School Diploma or GED
At least 6 months of call center or benefits experience
Bilingual is a plus!
Excellent verbal and written communication skills
Strong multitasking and time management abilities
A dedicated, quiet workspace that passes inspection
Commitment to perfect attendance during training
Background check is required
Tech Requirements:
Internet speed: Minimum 25 Mbps download / 10 Mbps upload / Ping ≤ 175
Must be hardwired to router (no Wi-Fi or 5G setups)
Complete a speed test at Google Fiber Speed Test and submit a screenshot
Participate in a visual workspace inspection prior to starting
We Provide:
All necessary equipment: Laptop, monitor, headset, cables, mouse, and keyboard
Pre-start setup session with onboarding team
Supportive team environment and structured training
Opportunity to grow your skills in HR and benefits support
Ready to make a difference from the comfort of your home?
Apply now and become part of a team that values professionalism, empathy, and excellence in every interaction.
Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to , , , , , status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\nWe have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\nMMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\nWe appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com\r\nGet started on your career journey today! Apply to become a part of the MMC Team!\r\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to , , , , , status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.