Microsoft Corporation
Overview
As a Microsoft Data Center Program Manager, you will troubleshoot service incidents, manage assigned projects to meet service delivery objectives, and escalate issues to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This role provides an opportunity to build a solid understanding of data center procedures, collaborate across teams, and mentor others by sharing best practices. About Microsoft's Cloud Operations & Innovation (CO+I)
CO+I powers Microsoft's cloud services. As a Data Center Project Manager, IT/Network, you will play a key role in delivering core infrastructure and foundational technologies for services such as Bing, Office 365, Xbox, OneDrive, and Microsoft Azure. CO+I is committed to employee development through training, career rotation programs, diversity and inclusion initiatives, and professional certifications. Our infrastructure includes over 200 data centers across 32 countries, supporting services for more than 1 billion customers and 20 million businesses worldwide. We focus on environmental sustainability and operational excellence to meet evolving business demands, maintaining Microsoft as a leading cloud provider. Our Values and Culture
Microsoft's mission is to empower every person and organization to achieve more. We foster a growth mindset, encourage innovation, and promote collaboration. We are dedicated to creating an inclusive environment where everyone can thrive, guided by values of respect, integrity, and accountability. Responsibilities
Ensure cost adherence and contribute to staying within budget. Follow safety and security policies; report issues immediately. Troubleshoot service incidents, escalate as needed, and minimize disruption. Communicate potential customer impacts and plan accordingly. Review schedules proactively and coordinate to avoid conflicts. Manage client and supplier relationships, clarify expectations, and ensure delivery. Identify risks, suggest improvements, and support scheduling accommodations. Maintain accountability for service quality, safety, security, and customer experience. Support issue escalation to appropriate owners and embody company culture and values. Helping candidates find great careers is our goal. Your information is secure and confidential. Please apply directly at the employers website. #J-18808-Ljbffr
As a Microsoft Data Center Program Manager, you will troubleshoot service incidents, manage assigned projects to meet service delivery objectives, and escalate issues to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This role provides an opportunity to build a solid understanding of data center procedures, collaborate across teams, and mentor others by sharing best practices. About Microsoft's Cloud Operations & Innovation (CO+I)
CO+I powers Microsoft's cloud services. As a Data Center Project Manager, IT/Network, you will play a key role in delivering core infrastructure and foundational technologies for services such as Bing, Office 365, Xbox, OneDrive, and Microsoft Azure. CO+I is committed to employee development through training, career rotation programs, diversity and inclusion initiatives, and professional certifications. Our infrastructure includes over 200 data centers across 32 countries, supporting services for more than 1 billion customers and 20 million businesses worldwide. We focus on environmental sustainability and operational excellence to meet evolving business demands, maintaining Microsoft as a leading cloud provider. Our Values and Culture
Microsoft's mission is to empower every person and organization to achieve more. We foster a growth mindset, encourage innovation, and promote collaboration. We are dedicated to creating an inclusive environment where everyone can thrive, guided by values of respect, integrity, and accountability. Responsibilities
Ensure cost adherence and contribute to staying within budget. Follow safety and security policies; report issues immediately. Troubleshoot service incidents, escalate as needed, and minimize disruption. Communicate potential customer impacts and plan accordingly. Review schedules proactively and coordinate to avoid conflicts. Manage client and supplier relationships, clarify expectations, and ensure delivery. Identify risks, suggest improvements, and support scheduling accommodations. Maintain accountability for service quality, safety, security, and customer experience. Support issue escalation to appropriate owners and embody company culture and values. Helping candidates find great careers is our goal. Your information is secure and confidential. Please apply directly at the employers website. #J-18808-Ljbffr