Walmart
Position Summary
We are seeking a highly skilled Virtual Technician to support our team in the field with their expertise in refrigeration and air conditioning equipment. The ideal candidate will have extensive experience in rack refrigeration and be adept at providing remote assistance through various communication and interactive tools. What You'll Do
Key responsibilities include supporting technicians in the field via calls, interactive tools, and analyst tools. Troubleshoot and guide technicians of varying skill levels through proper procedures, ensuring adherence to safety and compliance guidelines. Perform cross-team support and other duties as determined by the manager. Skills and Competencies
Excellent communication skills to effectively assist technicians remotely. Strong analytical and problem-solving abilities. Ability to work independently and collaboratively within a team. In-depth knowledge of refrigeration and air conditioning systems and components. Compliance and Safety
The Virtual Technician must strictly follow safety and compliance guidelines to ensure the well-being of all team members and the safe operation of equipment. Minimum Qualifications
Bachelors degree in Engineering, Architecture, Construction Management, or related field and 2 years experience in facilities management, construction management, engineering, or related area OR 4 years experience in facilities management, construction management, engineering, or related area. Preferred Qualifications
Building controls or related area, external work experience supervising maintenance personnel in an optical, pharmaceutical, or manufacturing environment, leading a cross-functional team, supervisory. Primary Location
2608 Se J St, Bentonville, AR 72712, United States of America
We are seeking a highly skilled Virtual Technician to support our team in the field with their expertise in refrigeration and air conditioning equipment. The ideal candidate will have extensive experience in rack refrigeration and be adept at providing remote assistance through various communication and interactive tools. What You'll Do
Key responsibilities include supporting technicians in the field via calls, interactive tools, and analyst tools. Troubleshoot and guide technicians of varying skill levels through proper procedures, ensuring adherence to safety and compliance guidelines. Perform cross-team support and other duties as determined by the manager. Skills and Competencies
Excellent communication skills to effectively assist technicians remotely. Strong analytical and problem-solving abilities. Ability to work independently and collaboratively within a team. In-depth knowledge of refrigeration and air conditioning systems and components. Compliance and Safety
The Virtual Technician must strictly follow safety and compliance guidelines to ensure the well-being of all team members and the safe operation of equipment. Minimum Qualifications
Bachelors degree in Engineering, Architecture, Construction Management, or related field and 2 years experience in facilities management, construction management, engineering, or related area OR 4 years experience in facilities management, construction management, engineering, or related area. Preferred Qualifications
Building controls or related area, external work experience supervising maintenance personnel in an optical, pharmaceutical, or manufacturing environment, leading a cross-functional team, supervisory. Primary Location
2608 Se J St, Bentonville, AR 72712, United States of America